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This topic contains 3 replies, has 2 voices.

Last updated by Itamar 6 months, 2 weeks ago.

Assigned support staff: Itamar.

Author Posts
March 30, 2019 at 2:46 pm

dianes

Hi,

Please help me with the bug that on secondary lang Hebrew, the ILS currency does not change and it stays on USD

Thanks

March 31, 2019 at 9:11 pm #3502629

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi.

Could you please explain to me where and how I can see this currency issue on your site?
I ask this because I've checked a couple of English products, but when I switch to Hebrew it seems that they are not translated.

Also please pay attention to the following and correct it.
By looking at the debug info that you have attached I can see that your server is running an older version of MySQL and also your server WP Memory Limit is set to 40M.
Our recommendations are to have the following as minimal requirements:
- PHP 5.3 and above (this OK with your installation) with a WP Memory Limit of at least 128MB and more if possible.
- MySQL 5.6 and above.
Please follow this link for detailed documentation:
https://wpml.org/home/minimum-requirements/
Is it possible for you to change those to the minimum requirement?
You may need to contact your hosting provider for that.
Meeting those baseline requirements is most critical before starting to debug and sometimes solves issues like you experiencing.
Most important is to raise the WP Memory Limit.
Please try to raise it before you contact your hosting company.
You can try and do it from the wp-config.php file in your WordPress installation.
Insert this code in that file.

/** Memory Limit */
define('WP_MEMORY_LIMIT', '256M');
define( 'WP_MAX_MEMORY_LIMIT', '256M' );

Add it before this line:
/* That's all, stop editing! Happy blogging. */

Could you please perform those procedures and see if they help?

Thanks,
Itamar.

April 3, 2019 at 8:49 am #3523689

dianes

Hi Itamar,

Thanks for the server recommendations I will apply them when I will sync this site to production.

The Hebrew products are not connected to the English products, but are defined as belong to Hebrew language. I would expect them to present price in "Shekels" and not in USD as now.

Is it clearer now?

Waiting for your response
Daniel.T

April 3, 2019 at 6:45 pm #3529837

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi, Daniel.

I've just checked a few of your Hebrew products, and they all present the price in Shekels. Please see the attached screenshots.
Have you fixed this problem already?

Regards,
Itamar.

The topic ‘[Closed] Currency does not change’ is closed to new replies.