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This topic contains 25 replies, has 2 voices.

Last updated by mmoI 1 year ago.

Assigned support staff: Laura.

Author Posts
December 7, 2018 at 5:17 pm #2978837

Laura
Supporter

Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português )

Timezone: Europe/Rome (GMT+01:00)

Hi,

I'm going to escalate the issue. Can you provide the files you're having issues with and highlight which fields have the issue?

December 10, 2018 at 9:05 am #2983072

mmoI

Hello,

Yes. At this link, you find the file who have problem. hidden link

Thanks

December 10, 2018 at 1:23 pm #2984422

Laura
Supporter

Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português )

Timezone: Europe/Rome (GMT+01:00)

Hi,

you said you have the same issue with other .xliff files, but in the dropbox link you published there is only one file, and it's the one you already sent me.

If you have problems only with it, from the 2nd tier suggest to copy/paste manually the missing fields.

December 10, 2018 at 1:43 pm #2984537

mmoI

Hello,

This .xliff file is a test make by translation agency who will, after, translate between 200 and 400 others .xliff files. So I would resolve this problem with this .xliff test file because this problem will be replicate on next .xliff files.

Thank you very much for your help.

December 10, 2018 at 2:15 pm #2984665

Laura
Supporter

Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português )

Timezone: Europe/Rome (GMT+01:00)

Hi,

actually, we don't know if the problem will exist only on this .xliff file or not. It could just be that the file got corrupted during export. Could you try with another file? You don't need to fully translate it, just export it, change a couple of things and reimport it.

December 11, 2018 at 4:35 pm #2989669

mmoI

Hello,

Ok I add 3 others files. Please see the link
hidden link

Thanks

December 12, 2018 at 9:32 am #2992299

Laura
Supporter

Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português )

Timezone: Europe/Rome (GMT+01:00)

Hi,

thanks for the extra files. I escalated the ticket, I'll let you have news as soon as possible.

December 12, 2018 at 9:49 am #2992424

mmoI

Hi,
Thank you very much

January 3, 2019 at 9:46 am #3051786

mmoI

Hello,
I come to news. Where are you with this ?
Thanks

January 3, 2019 at 9:57 am #3051843

Laura
Supporter

Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português )

Timezone: Europe/Rome (GMT+01:00)

Hi,

the ticket has been escalated to developers, but they are following the other ticket you opened: https://wpml.org/forums/topic/custom-attributes-when-i-export-import-the-xliff-file/
so please follow up there and close this one.

January 3, 2019 at 10:01 am #3051855

mmoI

Ok 🙂 thanks.