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This topic contains 3 replies, has 2 voices.

Last updated by dmitrijsH 1 year, 2 months ago.

Assigned support staff: Andreas W..

Author Posts
April 26, 2020 at 4:07 pm #5996823


I am trying to:
Put custom email subject and heading, and then translate them via String Translation.
Link to a page where the issue can be seen:
I expected to see:
English string in the settings and correct strings in String Translation.
Instead, I got:
It looks very fine in the String Translation. However, when I come back to the settings, I see there strings from another language. It leads to an uncertainty while translating. After I change something, I have to send several test email to make sure it works. Could you please advise me what to do.

Email settings vs String Translation.png
April 28, 2020 at 4:17 pm #6014031

Andreas W.

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)


Thank you for contacting the WPML Support Forum.

On the left side of your screenshot, I see strings that are not assigned to their native language. Could you please try to adjust this using the language dropdown and let me know if this solves the issue?

Kind regards

May 1, 2020 at 2:33 pm #6038391



Thank you for your comment. I tried it many times before posting, it showed the previous string. But now it seems to work. I will open another ticket if necessary.


May 1, 2020 at 2:34 pm #6038393


My issue is resolved now. Thank you!