custom locale in lowercase

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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 3 replies, has 2 voices.

Last updated by Kor 7 months ago.

Assisted by: Kor.

Author	Posts
September 13, 2023 at 3:32 pm #14391329
maxineE-2	Hi. I have some custom urls and the default locale in the languages setting is 'en-AU' but on the front end it appears as 'en-au' any reason why that may be?
September 13, 2023 at 3:49 pm #14391471
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your patience. Here is the ticket. I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified. Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements. Your upcoming reply will be treated with confidentiality and will only be visible to you and me. ✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
September 21, 2023 at 6:23 am #14434685
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. It looks like you've shared an invalid login username. Could you please recheck?
September 26, 2023 at 5:13 pm #14468679
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your patience. It seemed to work when I removed the Australian Language and recreated a new one using this "en-AU" for the language code as shown in the attached screenshot. It seems to work when I checked. hidden link Could you check?

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