This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 3 replies, has 2 voices.

Last updated by Shekhar Bhandari 4 months, 3 weeks ago.

Assigned support staff: Shekhar Bhandari.

Author Posts
June 3, 2019 at 7:58 pm #3945773

martinS-75

Hi

I recently uninstalled WPML on one of my woocommerce sites.

On the manually created orders, some custom fields are visible. Those fields makes the orders VERY slow to access, and makes the order list also very slow to retrieve.

See attached image.

How can I get rid of those fields?

I can not post debug info because WPML is uninstalled.

Best regards
Martin

June 4, 2019 at 4:04 am #3947803

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Welcome to WPML support. I'd be assisting you further on this issue.

Isn't it possible to remove the custom fields manually? I couldn't understand what the fields are created for just looking at the screenshot, so could you please provide more details to replicate the issue?

While WPML is uninstalled, the data (Translation/settings) aren't removed from the database, so I think the issue is happening, could you please let me know if you want to remove those data too? If yes, you can delete all the data related to WPML including translation using the method explained here: https://wpml.org/faq/language-configuration-problems/#2-reset-wpml-and-reactivate-it.

NOTE:

+ Make a backup (both files and database) for your site before updating/proceeding anything (Always a good practice!). You can use a plugin for this if you like. I often use the Duplicator plugin for this purpose. See: http://wordpress.org/plugins/duplicator/

Further, if the above solution doesn't help, could you please enable WPML once and ran the troubleshooting and let me know if that helps?

+ Clear Cache in WPML
+ Set Language information
+ Fix element types collation
+ Remove ghost entries from the translation tables
+ Assign translation status to duplicated content
+ Set language information

Look forward to your reply.

Thanks

June 4, 2019 at 4:30 am #3947821

martinS-75

Hi

No, the "custom fields" can't be removed.

I don't want to use the https://wpml.org/faq/language-configuration-problems/#2-reset-wpml-and-reactivate-it because I still need some WPML data.

Are there any way to manually remove the stuff that WPML created?

This problem can be replicated by creating a manual order, then deactivate and uninstall WPML without using the "Reset all language data and deactivate WPML".

I converted the site to Polylang so I could not use the reset button, because the WPML information was needed during the conversion.

Best regards
Martin

June 4, 2019 at 5:13 am #3948019

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

If you are sure you can delete those custom fields from the database itself. But since this is a manual method, you will need to be sure what you are deleting before making any changes on the database, you can also install plugins that can delete custom fields associated with the post. I found this link while trying to google for a solution: hidden link

NOTE:

+ Make a backup (both files and database) for your site before updating/proceeding anything (Always a good practice!). You can use a plugin for this if you like. I often use the Duplicator plugin for this purpose. See: http://wordpress.org/plugins/duplicator/

Let me know if this helps.

Thanks