This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 3 replies, has 2 voices.

Last updated by georgM-3 9 months ago.

Assigned support staff: Laura.

Author Posts
August 23, 2019 at 10:02 am #4445821


I am trying to:
provide multilingual data-privacy-checkboxes before the purchase.

Link to a page where the issue can be seen:
hidden link

I expected to see:
the checkbox in the correct languages

Instead, I got:
checkbox is always in german. When I change the setting in WooCommerce I get a error 500.

August 26, 2019 at 6:25 am #4456147


any idea?

August 26, 2019 at 4:37 pm #4460377


Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português )

Timezone: Europe/Rome (GMT+02:00)


without further information is not possible for me to understand the issue.

I asked if you used String Translation for the string, or it was on some page?

If there is an error 500, we need to see what does it says exactly, so please enable the WordPress debug log.
More Info:
Edit wp-config.php and insert the following lines:

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );

Browse to the page with the issue and/or reproduce the issue.

Locate the debug log in: /wp-content/debug.log

Paste the latest lines here. No need to paste the entire log file, just 50 lines or so will do. Please censor any sensitive information.

August 27, 2019 at 3:20 pm #4467985


My issue is resolved now. Thank you!