No supporters are available to work today on this forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

This topic contains 1 reply, has 2 voices.

Last updated by Andrés 8 months, 2 weeks ago.

Assigned support staff: Andrés.

Author Posts
January 31, 2019 at 1:13 pm #3148027

Mariela Gonzalez

What are you trying to translate?
I'm using the default WP Editor for manual translation (I wan to use this option, and NOT the translation editor). I'm trying to edit/translate a Post on a secondary language.

What are you seeing? (please include a screenshot)
on the attached images you can see with red circles, all the elements that are available on the primary language and that are not visible on the secondary language.

What's missing or not working for you?
When I go to an Spanish Post (secondary language), on the WP Editor I can't see the blocks for the full content (only display the Excerpt), Format, Categories, Tags and Featured Image

January 31, 2019 at 1:39 pm #3148115

Andrés
Supporter

Languages: English (English ) Spanish (Español ) French (Français )

Timezone: Europe/Paris (GMT+02:00)

Hello Mariela,

Welcome to WPML support forum.

This forum is intended for how to questions. It seems that the issue that you are experiencing is beyond that and it is more a technical problem, maybe a compatibility issue.
https://wpml.org/documentation/support/accounts-for-wpml-end-users/

We committed with the site developer that this forum is only for that and we won't mess his development, So, for this kind of questions, you should ask your developer (license owner) to open a ticket in the technical forum.

Best regards,
Andrés