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This topic contains 2 replies, has 1 voice.

Last updated by Bigul 3 days, 3 hours ago.

Author Posts
April 10, 2025 at 11:53 am #16918298

ingarB

Background of the issue:
I am trying to delete English and Polish languages completely from my site. The issue can be seen at this link: hidden link

Symptoms:
I expected to eventually finish deleting translations, but instead, I got an infinite spinning wheel.

Questions:
Why is the deletion process stuck with an infinite spinning wheel?
How can I successfully delete the English and Polish languages from my site?

April 10, 2025 at 11:56 am #16918321

ingarB

The process is not even running any queries towards the database (cannot see any action in the db log) and it's just spinning - but does not show any errors.

April 11, 2025 at 3:06 am #16920769

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Welcome to the WPML support forum. Before passing this thread to my colleague, I would like to share some suggestions and possible solutions for the issues you mentioned.

This may be a compatibility conflict. Please try the following steps after a full site backup {mandatory} and make sure the bug exists.

1) Upgrade to the latest version of WPML (4.7.3). You may have to visit Plugins>>Add New>>Commercial tab and click on the *Check for updates* button to get the WPML automatic upgrade links of the latest version. This step will help us refresh the installer caches.

2) Increase *WP Memory Limit* to *256*(the minimum required memory limit for WPML is *128*). Please check the following links for more details

https://wpml.org/home/minimum-requirements/

https://wordpress.org/support/article/editing-wp-config-php/#increasing-memory-allocated-to-php

3) Increase the *MaxInputVars* of PHP settings to *10000*. Please check the following article for more details or contact your system admin/hosting provider for this purpose.

hidden link

4) Clear all types of caches and resave the permalinks from Settings>>Permalinks

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Thanks!

Bigul