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Last updated by pasqualeC-9 7 months, 3 weeks ago.

Author Posts
October 8, 2019 at 1:01 pm #4715647


I have a complex problem. I hope to explain myself well:

A former colleague of mine bought WPML many years ago. Now he no longer works in this company and is no longer reachable. We have now purchased a new WPML subscription and received a new key.
When I try to insert the new key, he tells me that the destination folder already exists (it conflicts with the previous WPML). I'm panicking. I don't know what to do. Now the flags have disappeared from the website and there is a mix of different languages.

I'm afraid that all the translation work done on the site will be deleted. Can you help me?

October 9, 2019 at 8:31 am #4720715


My issue is resolved now. Thank you!