Detected a problem with some tables in the database. P

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client reported a WordPress database error related to invalid data in some tables, specifically mentioning an issue with a Jetpack plugin error message that persisted even after uninstallation.
Solution:
We identified that the error message contained an emoji, which might have contributed to the database issue. We removed the specific message from the database, and the error did not reappear. We recommend checking your site to confirm that the error message no longer displays. If you're experiencing similar issues, we suggest removing any special characters or emojis from database entries that could potentially cause errors.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.

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Tagged: Exception

This topic contains 3 replies, has 2 voices.

Last updated by NUMERIICA 2 years, 9 months ago.

Assisted by: Osama Mersal.

Author	Posts
February 4, 2022 at 3:16 pm #10509779
NUMERIICA	We have this error code. We have detected a problem with some tables in the database. Please contact WPML support to get this fixed. WordPress database error: Could not perform query because it contains invalid data. Array ( [language] => en [context] => woocommerce [gettext_context] => [domain_name_context_md5] => 267cc53454cb3dcfb04ec4f77524beff [name] => 06de17789da6813ae428a4bc3297af73 [value] => Sorry! We tried, but we couldn't connect Jetpack just now 😭. Please go to the Plugins tab to connect Jetpack, so that you can finish setting up your store. [status] => 0 [translation_priority] => optional [allow_empty_value] => ) How can i solve this I reinstall Jetpack, but the problem still there, how can I remove this message and we don't want to use Jetpack anymore too without see this error message. What is the link to your site? hidden link
February 6, 2022 at 11:18 am #10517533
Osama Mersal Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00)	Hi, Thanks for contacting WPML forums support. I’ll be glad to help you today. I would need to take a closer look at your site. So I would need to request temporary access (WP-Admin and FTP) – preferably to a test site where the problem has been replicated if possible – in order to be of better help and check if some configurations might need to be changed Your next answer will be private, which means only you and I have access to it. ❌ Please backup your database and website ❌ ✙ I would need your permission to de-activate and re-activate Plugins and the Theme and to change configurations on the site if needed. This is also a reason the backup is critical. ✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site. Thanks for your cooperation Regards, Osama
February 8, 2022 at 6:53 pm #10535875
Osama Mersal Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00)	Hi, Thanks for the access details. I've checked the message, and it seems the issue happened because of the 😭 emoji in the strings. I've deleted the message, and it didn't come back, so could you please check and let me know if you still see the same message? Thanks, Osama