This thread is resolved. Here is a description of the problem and solution.
Problem:
The client needed to display the language in which an order was made on the backend order page, to distinguish orders for products with the same name across different languages.
Solution:
We explained that by default, the order page displays in the primary language and that the admin interface is designed to consistently display in the selected language for ease of management. We acknowledged that the specific feature requested is not currently available and would require custom development. We offered to submit a feature request for the development team to consider. Additionally, we suggested that if the feature is urgently needed, the client could consult with one of our certified partners for custom work. Relevant links for finding a certified partner and guidelines for seeking consulting help were provided:
- http://wpml.org/documentation/support/wpml-contractors/
- http://wpml.org/documentation/support/wpml-contractors/guidelines-for-people-looking-for-consulting-help/
Please note that the solution provided might be irrelevant due to being outdated or not applicable to your case. If so, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please do not hesitate to open a new support ticket. For further assistance, you can reach out to us on the WPML support forum.
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This topic contains 3 replies, has 2 voices.
Last updated by Kor 7 months, 1 week ago.
Assisted by: Kor.
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.