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This topic contains 13 replies, has 2 voices.

Last updated by andreaB-8 4 months, 1 week ago.

Assigned support staff: Radu.

Author Posts
January 6, 2022 at 5:22 pm #10300985

andreaB-8

hi, here is my Italian version
hidden link
I tried to follow all right steps but when I see EN version I see missed layout
hidden link

Can you help me finding right way?

January 7, 2022 at 7:41 am #10303237

Radu
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hey Andrea,

I'm not sure why is this happening but I could have a look at the settings and see if I can spot what's causing the issue.
The next reply is set to be private so you can safely send me the credentials.

The theme that you're using, Cryption, is not a part of the WPML compatible themes list - https://wpml.org/theme/, so there might be some issues between this theme and WPML, like the one that you mentioned. However, I can have a look and see if there's anything I can do and make the page look fine.

Thanks,
Radu

January 9, 2022 at 6:43 pm #10314015

Radu
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hey Andrea,

Can you edit the English translation of the homepage and make sure that it's completed, please? I edited the homepage and I could see that the translation progress is not at 100%.

Thanks,
Radu

January 9, 2022 at 8:10 pm #10314187

andreaB-8

Done!

January 10, 2022 at 9:07 am #10316143

Radu
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hey Andrea,

I just edited the homepage:
hidden link

and the gears icon is still available next to Inglese on the right sidebar. Please press that icon and edit the translation. Make sure that everything is done and the progress at the bottom is at 100%. Once you do this, the layout should be corrected as well.

Thanks,
Radu

January 10, 2022 at 10:30 am #10317469

andreaB-8

Nothing changed!
I see the same:
hidden link

There is an image object on the top of the page... that there isn't in Italian.

Italian is OK!

January 11, 2022 at 9:54 am #10325219

Radu
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hey Andrea,

I had another look at the page but I still don't understand what's the change that you're making.

What I am asking for is to press the gears icon on this page (please see screenshot 1):
hidden link

then make sure that all the translations are finished - check the translation and mark the La traduzione e state completata option until the progress at the bottom is 100%.

Once you do this, the layout of the original page should be copied over to the translation. Can you give this a try, please?

Thanks,
Radu

2.png
1.png
January 11, 2022 at 10:32 am #10325695

andreaB-8

5 days for this thread.... can you kindly speed up the process??????

have you seen the EN version
hidden link

is different than IT version
hidden link

OK????

January 11, 2022 at 10:34 am #10325721

andreaB-8

is OK!

I done before 4 days ago

after you change something it seems and returned not translated

was OK 4 days ago

Schermata 2022-01-11 alle 11.34.01.png
January 11, 2022 at 10:35 am #10325747

andreaB-8

now can you kindly resolve the issue.... TODAY????
here we spent 1 days between my reply and your reply

January 11, 2022 at 1:04 pm #10327057

Radu
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hey Andrea,

I had a closer look at the Italian and English page and I could see that on the Italian page, there's this CSS that makes the text go over the image:

.custom-img-1 {
    position: absolute;
    left: 0;
    bottom: 0;
}

I just added this code to Appearance → Customize → Additional CSS area and the CSS is applied to English too. This time, the English page looks fine as well.

Thanks,
Radu

January 11, 2022 at 1:21 pm #10327133

andreaB-8

Thanks for your help, why this button (in EN version)
Scarica i Report Kresius aggiornati
Can't be translated?

I tried in step by step wizard and even in String Translations but I can't manage this text.

Thanks!!

January 11, 2022 at 2:38 pm #10328035

Radu
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hey Andrea,

If you edit the translation, the Scarica i Report Kresius aggiornati text is available for translation.

Thanks,
Radu

Screenshot 2022-01-11 at 16.35.50.png
January 11, 2022 at 3:10 pm #10328545

andreaB-8

My issue is resolved now. Thank you!