different price in another language

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is trying to set different prices for the same product in different languages on their WooCommerce site without using a multi-currency setup. They are unsure if the WPML Custom Fields Translation settings are sufficient for this purpose.

Solution:
We advised the client to check if any other plugins might be affecting the pricing since WPML typically does not support different prices for the same product in different languages without a multi-currency setup. We suggested reviewing the settings and possibly disabling other plugins that might interfere with WPML's functionality. For further assistance, we requested temporary access to the site to investigate the issue more thoroughly.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/.

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Tagged: WCML

This topic contains 4 replies, has 0 voices.

Last updated by ziga pipan 1 year, 7 months ago.

Assisted by: Mihai Apetrei.

Author	Posts
November 25, 2024 at 8:15 pm #16441912
ziga pipan	Background of the issue: I am trying to set different prices for products in another language on my site hidden link. I have configured settings in WPML under Custom Fields Translation. hidden link Should this not take care of it? Symptoms: I am unsure if the settings I configured in WPML are sufficient to achieve different prices in another language. Questions: Is there still no way to make price different in another language (not different currency)? Should the settings in WPML Custom Fields Translation take care of setting different prices in another language?
November 26, 2024 at 12:13 pm #16444542
Mihai Apetrei WPML Supporter since 03/2018 Languages: English (English ) Timezone: Europe/Bucharest (GMT+03:00)	Hi there. Please take a look here: https://wpml.org/forums/topic/is-there-a-way-to-add-different-price-for-a-translated-language/#post-5684409 I think you will find this answer helpful. Mihai Apetrei
November 26, 2024 at 2:41 pm #16445608
ziga pipan	thank you, I will us the plugin
November 28, 2024 at 10:48 am #16454349
ziga pipan	I have another question regarding this. I did not apply any of your solutions and I now see prices are not the same in different languages? Price here is 24,90 eur hidden link Price of the same product on HR is 19,99 eur hidden link how can that be if you said this is not possible? hidden link
November 29, 2024 at 12:27 am #16457229
Mihai Apetrei WPML Supporter since 03/2018 Languages: English (English ) Timezone: Europe/Bucharest (GMT+03:00)	Hi there. Have any changes been made on the site since the last time we talked? Were there any plugins or changes in the multi-currency settings? There's a chance the currency settings are set as explained here, and maybe this is what's giving a lower price in a different language: https://wpml.org/documentation/related-projects/woocommerce-multilingual/multi-currency-support-woocommerce/#setting-currency-options-and-rounding-rules
November 29, 2024 at 12:37 pm #16459546
ziga pipan	I did install a plugin you mentioned "woocommerce product price based on countries" but it's disabled as now I am confused. Looks like this can be done without it. Otherwise I'm not using multicurrency, just EUR for all languages. Same issue here SI price 299, sale price 269 hidden link Translation is synced HR Price 299, sale price 279 hidden link
November 30, 2024 at 8:56 pm #16462320
Mihai Apetrei WPML Supporter since 03/2018 Languages: English (English ) Timezone: Europe/Bucharest (GMT+03:00)	Hi there and thank you for the update. I would like to kindly request temporary access (wp-admin and FTP) to your site so that I can thoroughly examine the issue. The necessary fields can be found below the comment area. When you log in to leave your next reply, please be assured that the information you enter is private and will only be visible to you and me. Our Debugging Procedures I will thoroughly review various settings in the backend to determine if the issue can be resolved. While I will not make changes that affect the live site, it is still advisable to back up the site before granting us access. Should further debugging be necessary, I will create a duplicate and work in a separate, local development environment to avoid any impact on the live site. Privacy and Security Policy We have stringent policies in place regarding privacy and access to your information. For more details, please refer to: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ IMPORTANT - Prior to granting us access, please ensure that the site files and database are backed up. If you do not see the wp-admin/FTP fields, please refrain from posting your website details as they will be made public. Kindly request me to enable the private box if you do not see the required wp-admin/FTP fields. You can find the private box by following this link: hidden link I will await your response.
December 3, 2024 at 10:29 am #16470941
ziga pipan	Chair spartacus also has different prices hidden link SI hidden link HR hidden link Not sure how that can be. I wanted that in the first place but you said it was not possible. I still want it but obvioulsy I want control over it. Right now I can't even change the price to be the same as original. Timeline was this: Both prices were 299 eur. SI (original) price was then lowered to 279 eur but the price on HR remained the same. I even changed the title updated, changed it back so I could update translation.
December 4, 2024 at 12:23 am #16474001
Mihai Apetrei WPML Supporter since 03/2018 Languages: English (English ) Timezone: Europe/Bucharest (GMT+03:00)	Hi, and thank you for the credentials. I can confirm that I was able to log in successfully. Yes, I understand that you want full control over the price, but that shouldn't be possible with WPML due to how WordPress and WooCommerce function, so I strongly feel that this is caused by (at least) a different active plugin. I am spending more time on this and will get back to you as soon as I have more feedback. I will leave the ticket assigned to myself for now.
December 4, 2024 at 4:37 pm #16478025
ziga pipan	this has been dragging on for too long, my client is killing me so now I just used the plugin (Price Based on Country for WooCommerce) to fix all the prices.
December 4, 2024 at 4:39 pm #16478027
Mihai Apetrei WPML Supporter since 03/2018 Languages: English (English ) Timezone: Europe/Bucharest (GMT+03:00)	Hi there. Yes, and I am sorry for this but situations like this require more investigation especially when something is happening due to a different source. Is this plugin that you mentioned doing exactly what you wanted? Does it help you accomplish your goal?
December 5, 2024 at 2:29 pm #16482086
ziga pipan	yes, all good now