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Last updated by Bruno 1 week, 2 days ago.

Assigned support staff: Bruno.

Author Posts
October 4, 2019 at 11:07 am #4695039

Martin

I am trying to: fetch all the languages across the multisite network using WPML and Elasticpress plugin which is connected to Amazon AWS Elasticsearch service.

Link to a page where the issue can be seen: hidden link

I expected to see: Russian items for Products, Recipes and News.

Instead, I got: nothing. This is not only for Russian but also for other countries across the multisite languages. I can only got English result to all the sites.

I can't give you any access but if you have any snippet to provide that I can test to implement to the site, that will be much better.

October 5, 2019 at 12:02 am #4698913

Bruno
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Thank you for contacting us. This can be a compatibility issue as long as this plugin is not on our list of officially supported plugins: https://wpml.org/documentation/plugins-compatibility/

If this is a compatibility issue, I should have to be able to completely replicate the issue before contacting our compatibility team.

Unfortunately, I don't have any snippets that could help with this. If you prefer, you can contact one of our certified partners who can develop small to large features for your site: http://wpml.org/documentation/support/wpml-contractors/

Thank you.