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This topic contains 3 replies, has 2 voices.

Last updated by Riffaz 1 year ago.

Assigned support staff: Riffaz.

Author Posts
September 26, 2018 at 5:00 pm

johnC-45

I am trying to:
Display ditty news ticker in header area.
Link to a page where the issue can be seen:
hidden link
I expected to see: hidden link
News ticker as seen on English version:
Instead, I got: Blank area in header

September 27, 2018 at 9:24 am #2769960

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

Thank you for contacting the WPML support!

I could not check your issue because when I go to hidden link it automatically redirects to hidden link

Could you please let me know how to check your issue.

Regards,
Riffaz.

September 27, 2018 at 4:49 pm #2771286

johnC-45

Hello Riffaz, sorry es has been enabled. hidden link

September 28, 2018 at 1:52 pm #2774113

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

Remember in Avada if you switch the options from the admin language switcher you can have different option per language.
So you already did that by switching the theme options and translated that ID.

But it wasn't working because Ditty ticker post was having some custom field in default language but not in the translated post this could be because you have used Translation editor but did not set the custom fields to right action e.g. translate/copy

So we just updated the Spanish ticker page and it is fixed.

Regards,
Riffaz