This thread is resolved. Here is a description of the problem and solution.
Problem: We have added a new template into Divi's Theme Builder (Divi -> Theme Builder in the Admin).
We were able to find the text from the templates in the String Translations, however, after translating the text, the translations don't show up (we're still seeing the original text).
We have cleared the cache on the backend and the frontend but that didn't help.
Solution: Please go to WPML -> Settings -> Post type translation, and make sure to set all the below post type to "Translatable - only show translated items":
- Theme Builders (et_theme_builder)
- Templates (et_template)
- Header Layouts (et_header_layout)
- Body Layouts (et_body_layout)
- Footer Layouts (et_footer_layout)
After that, go to Translation Management -> Dashboard, select the desired template types and send them for translation.
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