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Last updated by Bobby 1 year ago.

Assigned support staff: Bobby.

Author Posts
October 10, 2018 at 10:50 am #2803888

guillermoP-6

I am trying to: update the plugin

Link to a page where the issue can be seen:

I expected to see: the plugin updated

Instead, I got: It says I can update it for life, and inside wordpress it says I must first register and put the key before updating it. No sense and loosing so much time with this!

October 10, 2018 at 9:14 pm #2805872

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hello,

that is correct, you do have a Multilingual CMS for life license.

but you do need to have your WPML registered with a unique key for each site you use WPML on.

please go to Plugins->Add New->Commercial tab.

- is WPML registered ?

To register or renew the key in case your key is not working as expected follow the steps bellow

Please go to https://wpml.org/account/sites/ there you should be able to see your site registered (unless u never register your site before)

then click on the little trash icon

and follow the steps shown in the video hidden link

let me know your results

Note: if you are updating from a very old version please let me know as a manual upgrade might be required.

The topic ‘[Closed] Does not update : says not activated and activated at the same time’ is closed to new replies.