Please make sure to update to WPML 4.3.5 and check our list of Known Issues before reporting

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.

If you do need to open a ticket please make sure to provide us with all the needed information as described in this page

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Author Posts
November 7, 2019 at 6:09 pm #4909247



When added a product on the danish page, and then viewing "Se kurv" (see cart) the domain re-directs from .dk to .com.

Also the product is not added to the cart.

Here's a product:
hidden link

Here's a short video of the issue:
hidden link

November 8, 2019 at 3:50 pm #4914681

George Botsev

Languages: English (English )

Timezone: Europe/Sofia (GMT+02:00)

Hello and thank you for contacting us.
Please make sure that you have installed WooCommerce Multilingual latest version and that when you go to WooCommerce > WooCommerce Multilingual > Status - that there are no errors or warning there.
It is possible that your shop pages might be missing in the second languages or something else related to that page.

November 19, 2019 at 3:31 pm #4973933


Hi. The problem was related to the standard Woocommerce pages. there were two copies of some of them, and they did not seem to be translated. But it is working now it seems.