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This topic contains 5 replies, has 2 voices.

Last updated by renatot-4 4 years, 11 months ago.

Assigned support staff: Itamar.

Author Posts
October 8, 2016 at 7:50 am #1111185

renatot-4

usando string traslation funziona quasi sempre ma ci sono alcune volte che pur facendo la traduzione della stringa questa non appare sul sito da che dipende? ho allegato alcune foto delle traduzioni fatte ma non si evidenziano sul sito cioè rimane la lingua originale non tradotta.
grazie aspetto vostre istruzioni

errore_traduzione5.JPG
errore_traduzione4.JPG
errore_traduzione3.JPG
errore_traduzione2.JPG
errore_traduzione1.JPG
October 10, 2016 at 9:24 am #1111813

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Hello.

Thank you for contacting the WPML support forum.

You have posted here in the English forum in the Italian language.
If you prefer an Italian supporter, you can open a new ticket with this issue on our Italian support forum here.
https://wpml.org/it/forums/forum/supporto-in-italiano/

If you would like to continue in English, then please reply here again and explain your issue in English.

Also if you would like to proceed here, could you please share your Debug information with me?
You can read detailed explanation about it here.
http://wpml.org/faq/provide-debug-information-faster-support
The debug info will give me a lot of information about how your site is configured and will help me understand the source of the problem.

Thank you for your understanding,
Itamar.

October 10, 2016 at 11:48 am #1111944

renatot-4

Using string traslation almost always works, but there are a few times while doing the translation of the string that appears on the site from which it depends? I have attached some pictures of the translations made, but there is no evidence that the site remains the original language untranslated.
thanks expect your instructions

October 10, 2016 at 11:51 am #1111949

renatot-4

WPML debug info

October 10, 2016 at 1:25 pm #1112055

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi.

Thanks for posting here in English.

Are those strings coming from your theme?
It is hard for me to tell from the screenshots that you have attached.
If they are coming from the theme, please go to WPML -> Theme and plugins localization and at the top under 'Select how to translate strings in the theme and plugins' select 'Translate the theme and plugins using WPML's String Translation' and save.
Please see attached screenshot use-st.jpg
Check the front-end to see if the strings are translated now.
Remember to refresh the page in the front-end after changing the settings.

Please let me know if the above solution works for you.

Thanks,
Itamar.

use-st.jpg
October 10, 2016 at 1:34 pm #1112068

renatot-4

thanks it works now