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This topic contains 5 replies, has 2 voices.

Last updated by Lauren 1 month, 3 weeks ago.

Assigned support staff: Lauren.

Author Posts
June 21, 2018 at 2:54 pm #2427498

alfonsoP-2

It happened the same again: https://wpml.org/forums/topic/booking-emails-sent-4-times/

Sin título.png
June 21, 2018 at 2:58 pm #2427519

alfonsoP-2

It seems to be having problems with woocommerce booking and Redsys, because is sending more than one payment each time

June 22, 2018 at 2:11 pm #2429714

Lauren
Supporter

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

Thank you for contacting WPML support. I'll be happy to help you with this.

This is an issue that our developers are currently looking into. I have escalated this ticket so that they are aware of the issue. Please add your debug information so that we can see which version and additional plugins you are using alongside WooCommerce Bookings and WPML. Thanks! We have an excellent article on how to located here: https://wpml.org/faq/provide-debug-information-faster-support/.

NOTE: Please be sure to check the box to indicate you can provide debug info and paste your debug info in the debug field provided, and NOT in the general response field.

June 28, 2018 at 6:10 pm #2442485

alfonsoP-2

Thank you, look the mail log in the attached image

maillog.jpg
June 28, 2018 at 7:45 pm #2442659

Lauren
Supporter

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

Great, thanks for sharing. I've sent this information to the compatibility team. I will update here as soon as I have more information.

July 29, 2021 at 7:52 pm #9311601

Lauren
Supporter

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

Fixed in an updated version of WPML and WCML.