[Resolved] El plugin traduce contenido de forma duplicada
This thread is resolved. Here is a description of the problem and solution.
Problem: The client updated their website from WPBakery to Elementor and changed themes, but WPML was still using old WPBakery codes alongside new Elementor codes, causing translation credits to be used excessively. Solution: 1. Go to WPML -> Translation Management -> Translation Jobs and cancel any in-progress job. 2. Edit the default page, make a minor change, and update the page. 3. Go to WPML -> Translation Management, add the page to the translation basket, and send it to yourself as a translator. 4. Translate the page completely in WPML -> Translations. 5. Check if the issue of content appearing multiple times is resolved. If the problem persists: - Manually check the post_meta table in your database for any leftover WPBakery codes related to the post and ensure they are deleted. - Visit WPML > Packages, find your page ID, and delete it. - Regularly check your database for any residual data and consider hiring a developer if manual cleanup is required. For more information on database management, visit WordPress Database Description.
If this solution does not apply to your case, or if it seems outdated, we highly recommend opening a new support ticket. Also, check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, please contact our support at WPML support forum.
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Background of the issue:
Recientemente actualicé nuestra página web oicaboverde.com, que estaba solo en Español, para incluir Catalán e Inglés. Utilicé la traducción automática para traducir páginas, lo cual funcionó bien inicialmente. Sin embargo, estoy enfrentando problemas al traducir entradas y otros tipos de posts personalizados.
Symptoms:
El contenido de las entradas aparece con el formato antiguo y el nuevo, a pesar de haber borrado el contenido anterior. Además, los textos se traducen por duplicado en catalán y triplicado en inglés. En algunos posts personalizados, como en la categoría 'viajes', se traduce otro tipo de contenido que no es el actual.
Questions:
¿Por qué el contenido de las entradas aparece duplicado o triplicado después de la traducción?
¿Cómo puedo solucionar el problema de traducción incorrecta en posts personalizados?
Thank you for contacting WPML support. While you are waiting for one of my colleagues to take this ticket and work on it, let me provide you with first debugging steps or if I can perhaps help with the issue quickly. This ticket was opened on the English support forum, so I will proceed here in English. If you prefer to continue in Spanish, let me know and we can reassign this ticket.
How are you creating the content in the original language that is showing up multiple times? Are you using a page builder, custom fields, etc? Is the content showing multiple times on the frontend, the backend, or both? If you can send some screenshots that would be helpful to better understand the issue.
In the meantime, please try following these exact steps and let me know if it resolves the issue.
1. Go to WPML -> Translation Management -> Translation Jobs and cancel the in progress job. If there is no in progress job, continue to the next steps.
2. Edit the default page. Make any small change and update the page.
3. Go to WPML -> Translation Management and send this page to the translation basket. Tick the checkbox, scroll down and click translate, then you will see the translation basket tab.
4. Click the translation basket and send the page to yourself as a translator.
5. Go to WPML -> Translations and take and translate the page. Save the translation 100% and then let's see if the correct content shows.
Are you still seeing content showing multiple times in the secondary languages?
This website was built originally with WPBAKERY but we updated it using ELEMENTOR and another theme. We deleted all the wpbakery codes and copy the content to Elementor but even this codes are nowhere anymore, WPML is using old WPBAKERY (sometimes for desktop and smartphone texts) + the new ELEMENTOR ones.
The old context appears under "VC COLUMN TEXT" and the new one, the only one we can edit in ELEMENTOR, appears under "MAIN CONTENT".
So in some cases plugin used 3 times more credits than it should use.
Could be that you have not deleted completely the data from WP Bakery, I advise going manually in post_meta table in your database and checking if all related WP Bakery code for that post (ID) is delete or still exists.
If issue still happens you can go to WPML > Packages, find your page ID and delete it.
It should then work fine, but as said you need to first confirm all related data is actually deleted, and best is to manually check in your database.
I deleted packages in WPML > Packages. Then I updated each post and then updated the translation and the old code finally disappeared.
Regarding the database part, I'm not an expert with this and I find it a bit complex. Could you specify a little bit more where can I find these codes in the database and delete them? I would really appreciate that.
Then my doubt is if I used 2 or 3 times the credits I needed to translate all this content, because I never thought WPML was using this hidden content and translate it too.
WPML does not use hidden content — whatever is stored in the database for a post or page will appear for translation. This is expected and normal behavior.
I recommend checking your database via phpMyAdmin (from your hosting panel). Look in the postmeta table for the post/page ID in question and verify whether there are any leftover entries that were not properly deleted. If you are unsure, it would be best to hire a developer, as leftover data may require manual cleanup.
If deleting packages solved the issue, that’s great — you should follow the same process for other pages, especially since page builders were mixed on that page.
