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This topic contains 14 replies, has 2 voices.

Last updated by okaD 11 months, 1 week ago.

Assigned support staff: Andrés.

Author Posts
October 15, 2019 at 1:27 am

okaD

I am trying to change the language on front page using Elementor.

On English the three banner shows correct link and text ( elementor-2.jpg)
When I change to Indonesian the text on said banners disappears, but the link is working ( elementor-1.jpg)
On Elementor editor, the text/link on said banner works well ( elementor-3.jpg)

My website is at hidden link

October 15, 2019 at 6:52 am #4754717

Andrés
Supporter

Languages: English (English ) Spanish (Español ) French (Français )

Timezone: Europe/Paris (GMT+02:00)

Hello there,

Welcome to WPML support forum.

Thank you for your credentials, at this moment I'm checking your issue. I'll be back as soon as I have more news.

Thank you for your patience.

Best regards,
Andrés

October 15, 2019 at 8:27 am #4755355

Andrés
Supporter

Languages: English (English ) Spanish (Español ) French (Français )

Timezone: Europe/Paris (GMT+02:00)

Thank you for your patience. It seems the problem was created as you started translating your home page with our Classical editor and switched to our Advanced one. I have refreshed the translations and it seems to be working now.

Does it solve your problem?

October 15, 2019 at 9:00 am #4755681

okaD

So how should I proceed with transalting the front page item from now on?
I want to add woocommerce shortcode [products limit="8" columns="4" best_selling="true" ] to the front page using elementor.

should i just add it through the other language elementor?

October 15, 2019 at 9:15 am #4755739

okaD

It takes almost 20 hours to get support!! terrible

October 15, 2019 at 10:00 am #4756047

okaD

Once I add woocommerce shortcode to the front page using elementor, the text disappears once again..

October 15, 2019 at 10:23 am #4756161

okaD

The link is also messed up again, please help

October 15, 2019 at 10:25 am #4756171

Andrés
Supporter

Languages: English (English ) Spanish (Español ) French (Français )

Timezone: Europe/Paris (GMT+02:00)

I think the problem is related to the use of the use of HTML tags and updating the original page but not the translation.

To solve it I have done the following:
- Go to the original page. You should see a pencil in front of every translation.
- Make a small change in the original page, for example, add an extra blank space at the end of the image box which is causing issues.
- Update /Save post.
- You should now see that a circular arrow appears beside the 2nd languages links, this means that an update is required.
- Edit the translation again. When you open the editor for the translated post, you should now see the post content to be translated.

From now, I strongly recommend you to finish your page and then, translate it. This is the workflow we recommend and will avoid you issues.

Regards

October 15, 2019 at 10:43 am #4756277
okaD

But when you do that the items from woocommerce shortcode ( [products limit="8" columns="4" best_selling="true" ] ) I enter through elementor wont show on the page.

I need to have items shown on the first page using woocommerce shortcode from elementor.

Do you have solution for this?

New threads created by Andrés and linked to this one are listed below:

https://wpml.org/forums/topic/split-elementor-error/

October 15, 2019 at 11:39 am #4756669

Andrés
Supporter

Languages: English (English ) Spanish (Español ) French (Français )

Timezone: Europe/Paris (GMT+02:00)

I'm not sure to understand you, does it mean that the current issue has been solved and there is a new problem?

October 15, 2019 at 11:42 am #4756677

okaD

It is not solved, the problem still exist
I can not use woocommerce short code on elementor to show my products. If I do that, the same thing happen again, all the text disappears from all three banner..

October 15, 2019 at 11:46 am #4756721

Andrés
Supporter

Languages: English (English ) Spanish (Español ) French (Français )

Timezone: Europe/Paris (GMT+02:00)

I have double checked and the text images are being show correctly. As this is a new issue, I have opened a new ticket for you. Could we please continue there?
https://wpml.org/forums/topic/split-elementor-error/

Thank you for your understanding.

October 16, 2019 at 6:04 am #4762271

okaD

I can't say that this one is solved yet.
Yes the text and image appears normal, but the link is wrong!

first banner on the left supposed to link to hidden link
Second banner (the middle one) link to hidden link
Third banner (the right one) link to hidden link
(elementor-6.jpg)

After the banners below "Produk Terlaris" Text there should be list of items from woocommerce using short code ( [products limit="8" columns="4" best_selling="true" ] )
(elementor-7.jpg)

How I usually fix this is by using elementor (elementor-8.jpg)

Then edit the banner both link or text (elementor-9.jpg)
Also insert the correct woocommerce shortcode (elementor-10)

But the end result will be as shown on the thread above, no text shown on the 3 banners (elementor-6.jpg)

How do you recomend I solve this
Thank you

October 16, 2019 at 9:19 am #4764021

Andrés
Supporter

Languages: English (English ) Spanish (Español ) French (Français )

Timezone: Europe/Paris (GMT+02:00)

For being able to help you better, I'll focus only on your images issue. For the products problem, please follow the instructions provided in your other ticket.

Getting back to the issue initially reported in this ticket, the problem remains the same. You initially translated your page when you haven't finished your original page and now that you have updated it, URL links still points to the original link you have provided. I have updated your translation and it is working now.

Regards

October 16, 2019 at 10:14 am #4764445

okaD

OK, I Will work with what I got now