gianfrancoa-3
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Ok, I understand but PLEASE keep me updated.
I have LOTS of website made with Elementor and WPML, and I simply can't enable the new editor or manually translate ALL of them: that's NOT a solution, because I can't waste my time fixing all my websites just because your plugin (which is a PAID plugin and I have been paying for it for years) has stopped working properly.
So, please keep me updated.
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Shekhar Bhandari
WPML Supporter since 03/2015
Languages:
English (English )
Timezone:
Asia/Kathmandu (GMT+05:45)
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Sure.
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gianfrancoa-3
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Hi, I have notice you have released WPML 4.7.6, and this last version is described as "a patch version focused on Elementor-related fixes".
Does this last version fixes my issue also?
Thanks
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Shekhar Bhandari
WPML Supporter since 03/2015
Languages:
English (English )
Timezone:
Asia/Kathmandu (GMT+05:45)
|
Hello there,
It's not added in the released versions, the fix is still in development stage.
Thanks
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gianfrancoa-3
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Sorry to bump, any news about this issue?
Can you at least tell me if the developers are working on it?
Another question: since the issue is "Reported for WPML Multilingual CMS 4.7.2", can I safely update to WPML Multilingual CMS 4.7.1 without running into this problem?
Thanks
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Shekhar Bhandari
WPML Supporter since 03/2015
Languages:
English (English )
Timezone:
Asia/Kathmandu (GMT+05:45)
|
Hello there,
Yes, developers are working on it.
You can try to downgrade to check.
Thanks
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gianfrancoa-3
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Hi, almost two months have passed... any news?
Please keep me updated, thanks
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Shekhar Bhandari
WPML Supporter since 03/2015
Languages:
English (English )
Timezone:
Asia/Kathmandu (GMT+05:45)
|
Hello there,
Developers are still working on the issue at the moment.
I will update you here as soon as I will receive further feedback from the development team.
Thanks
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gianfrancoa-3
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Hi, I'm really sorry to bump again but you have to understand that I can't update WPML to the latest version if this bug is not fixed. And I'm not updating WPML on many website since 2 months, and you can understand that's not the best thing to do.
So, PLEASE, tell your developers to work on this bug and solve it once and for all, I have been waiting for months for this problem to be resolved. Or should I assume that you are not interested in fixing this bug?
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Shekhar Bhandari
WPML Supporter since 03/2015
Languages:
English (English )
Timezone:
Asia/Kathmandu (GMT+05:45)
|
Hello there,
The developers are still working on the issue. They’re currently in the testing phase, but if everything goes smoothly, the fix should be ready for the next release.
I will update you here as soon as I will receive further feedback from the development team.
Thanks
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gianfrancoa-3
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Hi, finally a good news 🙂
Can you give me a roughly estimated date for when the next version will be released?
Thanks
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Shekhar Bhandari
WPML Supporter since 03/2015
Languages:
English (English )
Timezone:
Asia/Kathmandu (GMT+05:45)
|
Hello there,
We can't provide ETA for release as it depends upon various factors, the best I can do is update here when the release will be released.
Thanks
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gianfrancoa-3
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Hi, sorry to bump again... any news? When will the new version with the fix be released? Please let me know, thanks!
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Shekhar Bhandari
WPML Supporter since 03/2015
Languages:
English (English )
Timezone:
Asia/Kathmandu (GMT+05:45)
|
Hello there,
I just checked and it's still in our developers queue.
I will update here when the fix will be released.
Thanks
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gianfrancoa-3
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Hi, I understand but it's been three months since I opened the thread to report the problem... Is it really not possible to have an approximate timeline for the release of the fix? I need to know because I currently have websites that I can't update due to this bug.
Seriously, PLEASE try to give me a more precise time frame... one month? Two months? Is it possible that there is no way of knowing? Is this how you treat customers who have been with you for years?
Honestly, not happy 🙁
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