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This topic contains 7 replies, has 2 voices.

Last updated by sarahT-6 2 months, 4 weeks ago.

Assigned support staff: Marcos Vinicios Barreto.

Author Posts
July 23, 2019 at 12:03 am #4261805

sarahT-6

I translated a string but on the translated side you will see the strings in english.

July 23, 2019 at 12:04 am #4261829

sarahT-6

Here is a pic of the front end search

July 23, 2019 at 1:47 am #4262003

Marcos Vinicios Barreto
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Bahia (GMT-03:00)

Hello,

Thank you for contacting WPML Support. I would like to request temporary access (wp-admin and FTP) to your site to take better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

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Please, let me know if you need any additional details. Have a nice day.

July 23, 2019 at 11:56 pm #4269261

Marcos Vinicios Barreto
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Bahia (GMT-03:00)

Hello,

Thank you for the provided details. I took a detailed look in your website and noticed you still dont have a translation for your 'Search Page' template from your WordPress Dashboard > Templates > Theme Builder settings. Please, add a french translate to it and let me know if it works, have a nice day.

July 25, 2019 at 3:20 pm #4284629

sarahT-6

I did this but edited the template on the french side and it broke my site!

Shouldn't these translations go through wpml and now just recreate a new template for the french?

July 25, 2019 at 3:37 pm #4284857

sarahT-6

I was able to restore the footer but if i edit it on the french side it breaks the site. How can I translate that placeholder?

July 26, 2019 at 12:18 am #4286301

Marcos Vinicios Barreto
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Bahia (GMT-03:00)

Hello,

Thank you for the updates. I took a look at your website and it seems you have already managed on how to solve the issue with the translated 'read more' text as you can confirm at: hidden link. Please, let me know if you still need any assistance from our side. Have a nice day.

July 26, 2019 at 2:24 am #4286745

sarahT-6

I had to create a custom template because the placeholders on elementor templates seem to never show up in wpml string translation area.