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This topic contains 3 replies, has 1 voice.
Last updated by Andreas W. 1 year, 2 months ago.
| Author | Posts |
|---|---|
| February 14, 2025 at 4:31 pm #16707493 | |
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elvisL-3 |
Background of the issue: Symptoms: Questions: |
| February 14, 2025 at 4:31 pm #16707497 | |
|
elvisL-3 |
hello |
| February 14, 2025 at 5:51 pm #16707734 | |
|
Andrey WPML Supporter since 06/2013
Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00) |
One of my colleagues will be taking over your ticket. In the meantime, I’d like to share some helpful information. Have you tried following the documentation at https://wpml.org/documentation/plugins-compatibility/elementor/? If the issue persists, please upload relevant screenshots illustrating the problem and how you translated your template. I've enabled debug information for this support ticket. Please refer to this link for instructions on retrieving this information from your site and provide it to us: http://wpml.org/faq/provide-debug-information-faster-support/. |
| February 14, 2025 at 5:52 pm #16707740 | |
|
Andreas W. WPML Supporter since 12/2018
Languages: English (English ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
Hello, Are you missing the string on the WPML Translation Editor? Which means, an original string from Elementor is not available for translation on the WPML Translation Editor? If so, could you please let us know which are the Elementor Widgets that are not getting translated and which plugin of your site is responsible for those widgets? WPML by default supports all widgets that are shipped with Elementor and Elementor Pro. Every Custom Elementor Widget must have an XML configuration so that it can be translated using the WPML Translation Editor. It is the theme author's job to create such a configuration in a wpml-config.xml file in the root directory of the theme or plugin. We also provide the following plugin, which makes creating such a config easier, but we do not recommend using it in a production environment: If the author does not provide such a config, you can alternatively create one yourself. This config can be stored under WPML > Settings > Custom XML Configuration. We can further offer a WPML test site on which we can recreate the issue and I assist you with a basic configuration for a couple of widgets, but if there are many affected widgets it would be better to reach the author of those widgets. We offer a program for theme and plugin authors to support them on this matter which you could name as a reference to the author: --- Alternative: Use the WordPress Editor as the translation method instead. Instructions for translating with the WordPress editor: Best regards |
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