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Last updated by Marcel 1 year, 1 month ago.

Assigned support staff: Marcel.

Author Posts
April 11, 2019 at 5:07 pm #3591035

דנאי כתב

I Translated a Product Category Template of Elementor from Hebrew to English.

The translation is done side-by-side (only text).

But the translated template is not showing, only the theme's default template.

I would also like to cancel the "side-by-side" translation of Elementor templates.

April 12, 2019 at 9:38 am #3597217


Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Hi Danay,

Thank you for contacting WPML Support.

Could you please explain to me more about the problem? As best would be a screenshot and a link to the product category page, then I can check this on your WP Backend.

I would also need to request temporary access (WP-Admin and FTP) to your site
– preferably to a test site where the problem has been replicated if possible –
in order to be of better help and check if some configurations might need to be changed

Your next answer will be private which means only you and I have access to it.

❌ Please backup your database and website ❌

✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important.

✙ Please add the Links to the […] Edit Screen, the Page/Post where you insert the […] and the corresponding Front End Page/Screen

Thank you
Best Marcel

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