Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 1 reply, has 2 voices.

Last updated by Laura 2 years, 1 month ago.

Assigned support staff: Laura.

Author Posts
August 21, 2018 at 12:34 am

tonyD-4

I am trying to: Figure out why the header image is missing on the translated page.

Link to a page where the issue can be seen:
hidden link
I expected to see:
The same header image as on the homepage
Instead, I got:
The translated homepage with the header image missing.

August 21, 2018 at 10:42 am #2662543

Laura
Supporter

Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português )

Timezone: Europe/Rome (GMT+02:00)

Hi,

did you run the Media Translation duplication in WPML -> Settings -> Media Translation?

If so and it didn't fix the issue, could you try to see if the image is visible in a minimal environment?
- backup your site
- disable all plugin except WPML and his addons
- switch to a default theme like TwentySeventeen
- check if the issue is happening again
- if it's not, reactivate your plugins one by one, checking every time if the issue shows up again
- lastly, reactivate your theme

The topic ‘[Closed] Enfold header image missing on translation’ is closed to new replies.