English category pages are still empty

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic is split from https://wpml.org/forums/topic/featured-products-disappeared-on-frontpage-translations/

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	13:00 – 18:00	13:00 – 18:00	13:00 – 18:00	13:00 – 18:00	13:00 – 18:00	-
-	20:00 – 23:00	20:00 – 23:00	20:00 – 23:00	20:00 – 23:00	20:00 – 23:00	-

Supporter timezone: Asia/Singapore (GMT+08:00)

Tagged: Bug

This topic contains 0 reply, has 0 voices.

Last updated by jensK-16 1 year, 3 months ago.

Assisted by: Kor.

Author	Posts
April 4, 2025 at 8:42 am #16895915
jensK-16	Thank you - featured products works fine now. But 1) English category pages are still empty 2) I discover now taglines below header have disappeared from all translations. They still appear on category pages but not on product pages. This goes for main site grontkontor.dk as well. Would be great if you could fix both now you're at it.
April 4, 2025 at 8:56 am #16896033
jensK-16	English category pages are still empty - other languages works fine. Happened same time as earlier issue with featured products
April 4, 2025 at 5:34 pm #16898639
Kor	Thanks for your reply. Sorry, I've accidentally edited your production site while troubleshooting the category issue. Could you restore the production site? My apologies for the inconvenience.
April 7, 2025 at 8:15 am #16902757
jensK-16	NO I cannot - we have done HOURS of work since backup so please undo you work asap
April 7, 2025 at 8:18 am #16902775
jensK-16	Page looks terrible and search function is missing
April 7, 2025 at 8:42 am #16902882
jensK-16	I really hope you can fix this asap, we have people in both Norway, India and Denmark working on the site - at least 40 - 50 hours since last backup
April 7, 2025 at 8:47 am #16902968
jensK-16	We have made 2 backup sites for you to make absolutely sure thjis would not happen!!! Please fix asap!!!!
April 7, 2025 at 8:48 am #16902970
Kor	Thanks for your reply. I was working on the staging site and I got redirected to the production site. What I did is I updated the elementor plugins and it broke the jetengine plugins. Are able to upload the older versions of the Elementor plugins? My apologies for the inconvenience.
April 7, 2025 at 9:04 am #16903010
Kor	Furthermore, this ticket is separated from this ticket https://wpml.org/forums/topic/featured-products-disappeared-on-frontpage-translations/page/3/#post-16896038 and I have made sure that there is a backup before I work on the site. Please let me know how it goes.
April 7, 2025 at 9:13 am #16903083
jensK-16	I have asked our developers who did the bad linking to fix - is there anything else they should know
April 7, 2025 at 9:25 am #16903145
Kor	Thats all. If possible, please ask your developers to backup and update all plugins to the latest version.
April 10, 2025 at 9:42 am #16917596
jensK-16	We cannot update all plugins on backup site as we have only license to maiin site
April 10, 2025 at 1:14 pm #16918788
Kor	Thanks for your reply. I'm referring to your production site. Lots of outdated plugins as shown in the attached screenshot. If possible, ask your developers to backup and update the plugins.
April 15, 2025 at 7:51 am #16932134
jensK-16	Thank you for yours. OK will do so - BRB

The topic ‘[Closed] English category pages are still empty’ is closed to new replies.