This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
|September 16, 2019 at 8:58 pm #4584125|
Same when I want to go to administration panel > plugins I have the same mistake.
I would like to configure the plugin but I can't do it anymore
In the menu tab, if I want to add a language selector, I have an error 500.
I received this message by email:
Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with one of your plugins, WPML Translation Management.
First, visit your website (hidden link) and check for any visible issues. Next, visit the page where the error was caught (hidden link) and check for any visible issues.
Please contact your host for assistance with investigating this issue further.
If your site appears broken and you can't access your dashboard normally, WordPress now has a special "recovery mode". This lets you safely login to your dashboard and investigate further.
To keep your site safe, this link will expire in 1 day. Don't worry about that, though: a new link will be emailed to you if the error occurs again after it expires.
What can I do to solve the problem?
|September 17, 2019 at 11:47 am #4588085|
Languages: English (English ) Spanish (Español )
Timezone: America/Montevideo (GMT-03:00)
It seems there is an interaction issue between WPML and a third party functionality. I would like to ask you to follow this steps in order to isolate the cause of the issue:
Could you tell me the result of this steps?