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[Closed] Error 500 in basket

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This topic contains 18 replies, has 4 voices.

Last updated by Marcel 1 month, 2 weeks ago.

Assigned support staff: Marcel.

Author Posts
January 8, 2021 at 4:47 am #7798719

triloks

Regarding speed, i am getting very good from this server and the only issue is wpml advance translation not working. i do not think its a server issue. If it is a server issue then you must update me on what is wrong because everything else working very well.
January 8, 2021 at 5:46 am #7798837

triloks

Getting below error in the server.

Stack trace:
#0 /home/marothjewels/domains/marothjewels.com/public_html/wp-content/plugins/wpml-translation-management/classes/ATE/Hooks/class-wpml-tm-ate-jobs-actions.php(139): wpml_tm_create_ATE_job_creation_model('18262', NULL)
#1 /home/marothjewels/domains/marothjewels.com/public_html/wp-includes/class-wp-hook.php(287): WPML_TM_ATE_Jobs_Actions->added_translation_jobs(Array)
#2 /home/marothjewels/domains/marothjewels.com/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters('', Array)
#3 /home/marothjewels/domains/marothjewels.com/public_html/wp-includes/plugin.php(484): WP_Hook->do_action(Array)
#4 /home/marothjewels/domains/marothjewels.com/public_html/wp-content/plugins/sitepress-multilingual-cms/inc/translation-management/translation-management.class.php(1398): do_action('wpml_a in /home/marothjewels/domains/marothjewels.com/public_html/wp-content/plugins/wpml-translation-management/inc/functions-load.php on line 488
[08-Jan-2021 05:27:58 UTC] PHP Fatal error: Uncaught Error: Class 'ActionScheduler_Lock' not found in /home/marothjewels/domains/marothjewels.com/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/abstracts/ActionScheduler.php:29
Stack trace:
#0 /home/marothjewels/domains/marothjewels.com/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_QueueRunner.php(103): ActionScheduler::lock()
#1 /home/marothjewels/domains/marothjewels.com/public_html/wp-includes/class-wp-hook.php(287): ActionScheduler_QueueRunner->maybe_dispatch_async_request('')
#2 /home/marothjewels/domains/marothjewels.com/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
#3 /home/marothjewels/domains/marothjewels.com/public_html/wp-includes/plugin.php(484): WP_Hook->do_action(Array)
#4 /home/marothjewels/domains/marothjewels.com/public_html/wp-includes/load.php(1052): do_action('shutdown')
#5 [internal function]: shutdown_action_hook()
#6 {main}
thrown in /home/marothjewels/domains/marothjewels.com/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/abstracts/ActionScheduler.php on line 29
January 8, 2021 at 11:33 am #7800269

triloks

My developer asking what system requirement wpml needs?
January 8, 2021 at 4:23 pm #7802573

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+01:00)

Hi,

as I said, we need to test this first on a minimal environment on another server environment. You log also refers to RankMath SEO plugin which could cause an issue here.

What we want to do for finding the root cause is

- check if the issue persists on another server environment
- if the issue persists on a minimal environment (no 3rd party code)

This we can only confirm on another system. Please share a duplicator package that we can make these tests. Everything else is not showing us clear results to debug.

Best Regards
Marcel
January 13, 2021 at 10:17 am #7832905

triloks

I am not able to create a copy of my website because of the timeout issue of 5 minutes and my date is around 15 gb.
January 13, 2021 at 12:09 pm #7834441

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+01:00)

Hi,

if you can't migrate using a plugin (or inside WP), you can also share the SQL dump and a copy of your WP files, so we can import the files manually and deploy it this way.

Best Regards
Marcel

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