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Last updated by Noman 3 months, 3 weeks ago.

Assigned support staff: Noman.

Author Posts
June 23, 2019 at 11:15 pm #4073643

viviana-cleridaG

Hola,

He probado actualizar el plugin en tienda.dalloeh.com pero muestra el siguiente error

The package could not be installed. (PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature)

Hace un mes hemos aplicado un certificado ssl al sitio. Ahora es hidden link
Puede ser este el problema?

June 24, 2019 at 4:33 am #4074411

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML Support. I am going to reply this in English, if you still need Spanish support please let me know.

We have another client who had a similar issue and was also able to solve it, this may help in your case:
https://wpml.org/it/forums/topic/non-riesco-ad-aggiornare-i-plugin-errore-pclzip_err_bad_format-10/#post-3792557

Please let me know if this resolves your issue or you need further assistance with this issue.

Thank you

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