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This topic contains 1 reply, has 2 voices.

Last updated by Marcel 2 months, 1 week ago.

Assigned support staff: Marcel.

Author Posts
September 3, 2019 at 7:53 am #4501771

matteoC-35

I am trying to: link to my site

Link to a page where the issue can be seen: hidden link

I expected to see: my site

Instead, I got: an error about connection

September 3, 2019 at 7:57 am #4501785

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+01:00)

Hi Matteo,

Thank you for contacting WPML Support.

Could you please add me your full PHP error log and your WPML debug info? (https://wpml.org/faq/provide-debug-information-faster-support/)

WordPress includes a debug mode which helps reveal PHP problems.

To enable it, open your wp-config.php file and look for

define('WP_DEBUG', false);

Change it to:

define('WP_DEBUG', true);

In order to enable the error logging to a file on the server, you need to add yet one more similar line:

define( 'WP_DEBUG_LOG', true );

In this case, the errors will be saved to a debug.log log file inside the /wp-content/directory.

Depending on whether you want your errors to be only logged or also displayed on the screen you should also have this line there, immediately after the line mentioned above:

define( 'WP_DEBUG_DISPLAY', true );

The wp-config.php is located in your WordPress root directory. It’s the same file where the database configuration settings are. You will have to access it by FTP or SFTP in order to edit it.
If you open wp-config.php and that define statement is not there, you can add it right before this line:

/* That's all, stop editing! Happy blogging. */

Please note that you’ll see everything, not only related to our Plugins.
This will most likely include messages from other plugins, your theme and sometimes even WordPress core. The messages appear all over the place.
Sometimes they appear right on top, but they can also appear in the middle of the page.

DOC:
https://codex.wordpress.org/Debugging_in_WordPress

Please report me the errors you are seeing.

Kind Regards
Marcel

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