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This topic contains 3 replies, has 2 voices.

Last updated by pascaln-2 8 months, 2 weeks ago.

Assigned support staff: Rohan Sadanandan.

Author Posts
September 18, 2019 at 5:12 pm #4599317


I am trying to: Activate plugin

Link to a page where the issue can be seen: Admin page

I expected to see: Plugin activated

Instead, I got: Error message

September 19, 2019 at 7:26 am #4601893

Rohan Sadanandan

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)


Thank you for contacting WPML Support.

It would be good if you can provide me the WordPress debug.log (not WPML debug informations). Please check this page for instructions

If you can paste your debug.log to it would be great! (This is the cleanest way because sometimes the logs are long and create a complete mess in discussion)

Please try to activate the plugin once you have enabled debug.log so that we will get the exact issue.


September 20, 2019 at 12:47 pm #4612219


Hi Rohan,
I have a lot of problem with WPML. I passed to much time for debug a incident.
I installed Polylang plugin and i don't have a problem.
You can close the ticket and thank for your support.

September 20, 2019 at 12:48 pm #4612225


My issue is resolved now. Thank you!