Please make sure to update to WPML 4.3.5 and check our list of Known Issues before reporting

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.

If you do need to open a ticket please make sure to provide us with all the needed information as described in this page

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 2 replies, has 2 voices.

Last updated by rezaK-6 2 months, 3 weeks ago.

Assigned support staff: Shekhar Bhandari.

Author Posts
September 9, 2019 at 12:04 pm


Tell us what you are trying to do?
Trying to update plugin but got an error, please check below error message,

WPML Update is Incomplete
You are running updated woocommerce-multilingual and wpml-media-translation, but the following components are not updated:


Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site?
hidden link

September 9, 2019 at 12:57 pm
September 9, 2019 at 12:58 pm #4537255

Shekhar Bhandari

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

It looks like you got disconnected, can you please provide me step to step guide to reproduce the nsdfjk issue so I can help you further?

Look forward to your reply.


September 16, 2019 at 8:36 am #4577465


My issue is resolved now. Thank you!