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Last updated by Jamal 4 months, 4 weeks ago.

Assigned support staff: Jamal.

Author Posts
June 19, 2019 at 9:04 am #4049777

erickS-2

I am trying to:

Switch to another language using the language switcher.

I expected to see: Content in the selected language

Instead, I got: Error: The site is experiencing technical difficulties.

June 19, 2019 at 10:08 am #4050535

Jamal
Supporter

Languages: English (English ) French (Français )

Timezone: Africa/Casablanca (GMT+01:00)

Hello,

Thank you for contacting WPML Support. I will be glad to help with this.

1. Please follow the debugging information provided here: http://wpml.org/documentation/support/debugging-wpml/ .
2. Repeat the action of creating the problem(switching to another language).
3. Share the debug.log (log file inside the /wp-content/ directory) here or using DropBox or GoogleDrive.

If this does not reveal the cause of the issue, please check if this issue appears when:
- Only WPML plugins are activated. It will tell us if there is an interaction issue with another plugin.
- Theme is set to a WordPress default like Twenty Fourteen. It will tell us if there is an interaction issue with your theme.
- If the problem disappears, start activating one at the time to track where the incompatibility is produced.

Best regards,
Jamal
WPML Support

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