Error while translating images

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Tagged: Media Translation

This topic contains 27 replies, has 2 voices.

Last updated by T4ng 11 months, 2 weeks ago.

Assigned support staff: Lauren.

Author	Posts
June 3, 2019 at 1:41 pm #3942955
T4ng	Hi Lauren, You guys still couldn't reproduce it on the dev version? Is there a release planned? Thanks!
June 3, 2019 at 3:51 pm #3943993
Lauren Supporter Languages: English (English ) Timezone: America/New_York (GMT-04:00)	With the dev version (which will be released in the near future, although I don't have a release date) the text stays translated, but i found some problems with the media translation. So they are working through that now, and hopefully all will be resolved and a new version will be available soon. I'll keep you posted here, and once the beta version is available, you can try testing that on a staging site if you like.
June 11, 2019 at 4:15 pm #3997151
T4ng	Hi Lauren, Just saw that 4.2.7 version had been released. Does it solve our problem, and the media translations issues you found (I noticed problems as well, not getting some meta informations saved)? Thanks
June 12, 2019 at 7:41 pm #4007379
Lauren Supporter Languages: English (English ) Timezone: America/New_York (GMT-04:00)	Yes, the latest releases should resolve the issue. Please make sure you update and have active WPML core, String Translation and Translation Management. Please let me know the results.
June 13, 2019 at 9:21 am #4010983
T4ng	Sounds like there's an issue with that release: https://wpml.org/forums/topic/wpml-multilingual-cms-version-update-4-2-7-crashes-our- website/ I might wait a bit for a stable release.
June 13, 2019 at 1:02 pm #4013083
Lauren Supporter Languages: English (English ) Timezone: America/New_York (GMT-04:00)	There were a handful of clients that ran into issues, but not an overall bug. If you have a staging site, you can test there first. Otherwise, if you prefer to wait, just let me know how it goes once you update. Thanks!
July 5, 2019 at 12:33 pm #4151337
T4ng	We will try update WPML this month. Thanks for waiting closing this topic.
July 8, 2019 at 1:18 pm #4162765
Lauren Supporter Languages: English (English ) Timezone: America/New_York (GMT-04:00)	Sounds good, just let me know once you are able to update and if it resolves the issue.
July 15, 2019 at 7:27 am #4207833
T4ng	Thanks
July 15, 2019 at 1:49 pm #4211849
Lauren Supporter Languages: English (English ) Timezone: America/New_York (GMT-04:00)	Have you tested with the latest release? Please let me know if the latest version resolves the issue. Thanks!
July 15, 2019 at 7:56 pm #4214443
T4ng	I'd like to give it a try this week, but I just noticed the 4.7.2.1 update is not offered anymore from the plugin WP admin page. Is it no longer a stable release?
July 16, 2019 at 3:13 pm #4221621
Lauren Supporter Languages: English (English ) Timezone: America/New_York (GMT-04:00)	It is still a stable release. You can go to Plugins -> Add New and click on the Commercial tab and update it from there.
July 30, 2019 at 8:44 am #4305825
T4ng	Lauren. Indeed, the new release solves the issue : I can update the translated version of media already added to a page translation. It won't break the page. However... I can't translate a newly created Elementor page anymore without breaking the whole layout in the translated version. I already faced this issue a couple of months ago, and used to fix it by setting _elementor_data translation values. It's not available anymore. Major issue then...