This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Our next available supporter will start replying to tickets in about 11.54 hours from now. Thank you for your understanding.

This topic contains 9 replies, has 2 voices.

Last updated by pavelC 3 months ago.

Assigned support staff: Raja Mohammed.

Author Posts
July 11, 2019 at 10:41 am

pavelC

Hello,

I see some errors after install WPML plugin.

I tried everything from support forum - reinstall, activate/deactivate, reinstall wp, etc.

Thanks.

July 11, 2019 at 10:50 am #4188841

pavelC

For login to wp admin you need server pre-login (from other countries): user: bb / pass:bb - after that you can login with sent wp login and pass.

Thanks.

July 11, 2019 at 12:29 pm #4189751

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hi there,

The issue seems like related to Registration key. I'm not sure if you have already done this.
Could you please register a new key for your site,
- Unregister WPML from the site, go to: Plugins >> Add New Plugin >> Commercial Tab >> Unregister WPML from this site.
- Delete the key already registered for the site from https://wpml.org/account/sites/
-Again register WPML in your site and enter the new key:
Please Login to your WPML account >> go to Sites page >> Remove your current site/domain from there >> and re-add your site >> it will give you New key which you can add back in your site.

Please let me know the results.

kind regards
Raja

July 11, 2019 at 1:16 pm #4190079

pavelC

Hi,

Yes I tried this several times, but without result.

M.

July 12, 2019 at 3:52 am #4194869

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Thanks for the information,

I have requested the second tier supporter to have a look into your issue, I will keep you posted once I have an update from them.

Kind regards
Raja

July 12, 2019 at 8:04 am #4196183

pavelC

Ok, thanks.

M.

July 12, 2019 at 12:37 pm #4198755

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hi,

Please remove line

define("OTGS_DISABLE_AUTO_UPDATES", true)

from your wp-config.php file.

Goto Dashboard > Updates, Scroll down to plugins section, select WPML Multilingual CMS try to force update the plugin. This would possibly solve your issue, Please let me know how it goes.

Kind regards
Raja

July 13, 2019 at 12:19 pm #4203425

pavelC

Hi,

I removed line and updated plugin, but errors still persists. What next?

Thanks

M.

July 15, 2019 at 4:24 am #4207045

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hi,

I have force updated the WPML plugins from Dashboard > updates,
The Warning notices disappeared, The issue seems to be resolved.
Can you please verify the same at your end.

Please let me know if you need further assistance.

Kind regards
Raja

July 20, 2019 at 2:04 pm #4250061

pavelC

Thanks for support! Problem resolved.