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This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 6 replies, has 2 voices.

Last updated by Shekhar Bhandari 1 year, 7 months ago.

Assigned support staff: Shekhar Bhandari.

Author Posts
November 28, 2019 at 7:02 am #5033547

sandipS-3

errors are still some things that are not working. I want a live suport

November 28, 2019 at 9:23 am #5034235

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

I am downloading the assets folder from the Cpanel, it's very large (2gb+) so it will take few time to download.

I will update you as soon as I will have further feedback.

Thanks

November 28, 2019 at 11:24 am #5035307

sandipS-3

Any update? my site is down?
hidden link

December 2, 2019 at 1:31 am #5050589

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

I have escalated the ticket to our 2nd tier support and they are working on it.

Regarding the site, I can see it working properly.

I will update you as soon as I will have further feedback.

Thanks

December 17, 2019 at 2:22 am #5142025

sandipS-3

Dear Shekhar,
I need your help again. Seems like WPML is again giving issues.

December 17, 2019 at 2:58 am #5142259

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

For other issue, please open a new chat ticket.

Thanks

April 24, 2020 at 4:11 am #5983107

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

We recently released new versions of plugins which fixes the issue, so could you please update your plugins to the latest version and let me know if that helps.

Note: please keep a backup before proceeding.

Thanks