This is the technical support forum for WPML - the multilingual WordPress plugin.
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This thread is resolved. Here is a description of the problem and solution.
Problem: The word count is wrong when the page contains a shortcode that pulls in content.
Solution: WPML has a built-in word count tool. It estimates the number of words in the document based on all translatable strings. This includes texts imported by the shortcodes.
However, this is only an estimate. You will get the final estimate when you send the document to the translation service as each translation service will have a different pricing mechanism.
You will not be charged for duplicated content of the shortcodes.
Read more about getting a website word count for your WordPress site.