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This topic contains 7 replies, has 2 voices.

Last updated by Jamal 2 months, 1 week ago.

Assigned support staff: Jamal.

Author Posts
August 14, 2019 at 12:42 pm #4394841

beverlyS-2

Tell us what you are trying to do?

1) Change the URL on hidden link to hidden link and

2) Translate the text in red on that same page to French that reads: "When searching location include city AND province | See full details for each location/pin below the map"

I have tried to use the string translation for both of these but cannot find what I think is the right match.

Is there any documentation that you are following? https://wpml.org/forums/topic/split-translate-string-son-the-event-page-gaea-theme/ and https://wpml.org/forums/topic/split-translate-string-son-the-event-page-gaea-theme/

Is there a similar example that we can see? Not that I can think of.

What is the link to your site? hidden link and hidden link.

August 15, 2019 at 8:14 am #4399417

Jamal
Supporter

Languages: English (English ) French (Français )

Timezone: Africa/Casablanca (GMT+01:00)

Hello,

Thank you for contacting WPML Support. I will be glad to help with this.

1) The slug for events can be changed in WPML->Settings->Post types translations. Locate Events in the table, there should be a link under it which will open an input text to change the slug from "events" to "evenements" for French.

2) This string is probably a plugin/theme option and can be translated following this article:
https://wpml.org/documentation/getting-started-guide/translating-theme-options/

If you are still unable to locate the string, please fill the private details fields after a full site backup. I would like to access the admin area of your site for further checking. Please check the following links for more details about our private information sharing policies.

hidden link

https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Best regards,
Jamal
WPML Support

August 15, 2019 at 9:16 pm #4403539

beverlyS-2

For #1) I changed events to evenements but it didn't change the URL.

For #2) I could not find the text but will reach out to the theme developer to see if they can help.

August 16, 2019 at 9:38 am #4405709

Jamal
Supporter

Languages: English (English ) French (Français )

Timezone: Africa/Casablanca (GMT+01:00)

Hi,

Would you allow me temporary access to check this further? The private space is activated for sharing credentials safely.
I work 9am-6pm on GMT+1. If you are on a different timezone, would you allow me to assign this ticket to a colleague that can answer you quickly?

Best regards,
Jamal

August 16, 2019 at 2:42 pm #4407091

beverlyS-2

At least for now, I do not have permission to grant you access. I will check with a developer whom I work with routinely to see if he can help. Thank you!

August 16, 2019 at 2:48 pm #4407111

Jamal
Supporter

Languages: English (English ) French (Français )

Timezone: Africa/Casablanca (GMT+01:00)

Hi,

I'll set the ticket as "needing more info from the user". Once you reply, we can continue investigating this issue.

Best regards,
Jamal

August 16, 2019 at 2:56 pm #4407157

beverlyS-2

Perfect! Thank you.

August 16, 2019 at 3:13 pm #4407231

Jamal
Supporter

Languages: English (English ) French (Français )

Timezone: Africa/Casablanca (GMT+01:00)

Hi,

You are welcome. When you replied the ticket is now assigned and there is nothing to do. No need to reply, unless you want me to do something 🙂
I'll set the ticket again as "needing more info from the user".

I hope you won't see any inconvenience on that.

Best regards,
Jamal

The topic ‘[Closed] Event page translations’ is closed to new replies.