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Last updated by Carlos Rojas 2 months, 1 week ago.

Assigned support staff: Carlos Rojas.

Author Posts
August 5, 2019 at 9:02 am

tobiasB-30

I am trying to export the XLIFF of my pages, but there always is an error.

Link to a page where the issue can be seen:

hidden link

I expected to see:

Instead, I got:

What can I do to solve it?

August 5, 2019 at 9:05 am
August 5, 2019 at 3:15 pm #4341593

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Montevideo (GMT-03:00)

Hello,
Thank you for contacting WPML support.

1.- I would like to ask you to follow this steps:
- Create a full backup of the site before making any change.
- Create a new test page.
- Go to WPML -> Translation Management -> Send the page to translation.
- Try to download this new XLIFF file.

Could you tell me the result of the steps above?

2.- Please update all outdated plugins and themes. Outdated functionalities can cause conflicts in the code.

Kind regards,
Carlos