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This thread is resolved. Here is a description of the problem and solution.

Problem: The user wanted to export translation as XILFF files. Solution: The XILFF interface is only available with the Translation Management plugin. After the user upgraded his offer(Multilingual Blog) to (Multilingual CMS) and installed the Translation Management plugin, the interface was available. Relevant Documentation: - https://wpml.org/faq/install-wpml/ - https://wpml.org/documentation/translating-your-contents/ - https://wpml.org/documentation/translating-your-contents/using-desktop-cat-tools/ - https://wpml.org/documentation/translating-your-contents/using-desktop-cat-tools/configuring-xliff-file-options/

This topic contains 12 replies, has 2 voices.

Last updated by eventsT 3 months, 2 weeks ago.

Assigned support staff: Jamal.

Author Posts
July 31, 2019 at 8:23 am #4312867

eventsT

Q: Tell us what you are trying to do?

A: I'm trying to export our content to a XLIFF-file, so translators (offline) can do their work with it. The thing is I'm stuck in the set-up. We're trying to get our site translated from Dutch to Irish/English, but we don't want the language switch to show on our website. We're afraid that when we go trough with the set-up, there'll be a button on the homepage. That's not what we want.

All we really need is to export all our site's content in a XLIFF-file for the offline translators.

Q: Is there any documentation that you are following?
A: https://wpml.org/documentation/translating-your-contents/using-desktop-cat-tools/configuring-xliff-file-options/

Q: What is the link to your site?
A: hidden link

July 31, 2019 at 12:39 pm #4314413

Jamal
Supporter

Languages: English (English ) French (Français )

Timezone: Africa/Casablanca (GMT+01:00)

Hello,

Thank you for contacting WPML Support. I will be glad to help with this.

As you don't want to have a language switcher on your website, I can first suggest to not use any language switcher. This way there will be no button to switch language. But the secondary languages will still be accessible if someone knows the URL
I can also suggest hiding the secondary languages in WPML->Languages, and for the users that you want to be able to access the language, configure the languages to be visible for them in their respective profile pages.
https://wpml.org/documentation/getting-started-guide/language-setup/hiding-languages-on-the-front-end/

For exporting translation jobs, you will need to go through the WPML->Translations menu. Then select the translation jobs you want to translate and click on "Export" button at the bottom of the page.

If I did not understand your use case well, please provide more details, maybe some screenshots and allow me temporary access to check your backend.

Can you also paste your WPML Debug information in the Debug information field?
- http://wpml.org/faq/provide-debug-information-faster-support/

Best regards,
Jamal
WPML Support

July 31, 2019 at 1:28 pm #4314733

eventsT

Hi Jamal,

Okay, so we're a bit further now. We still couldn't find the option to export the whole site/pages/posts with one click into a XLIFF-file.

Neither could we find the 'Translation' menu, where it's supposed to be...

July 31, 2019 at 1:32 pm #4314745

eventsT

This is the menu in Dutch.

July 31, 2019 at 3:21 pm #4315945

Jamal
Supporter

Languages: English (English ) French (Français )

Timezone: Africa/Casablanca (GMT+01:00)

Hello,

Would you please allow me temporary access to check this further?

Can you also paste your WPML Debug information in the Debug information field?
- http://wpml.org/faq/provide-debug-information-faster-support/

Best regards,
Jamal

August 1, 2019 at 7:06 am #4319163

eventsT

Hi Jamal,

The problem is that there is no such 'Translations' (Vertalingen in Dutch) menu in the WPML-menu itself. Is this because we have the WPML plug-in for blogs?

August 1, 2019 at 8:20 am #4319651

Jamal
Supporter

Languages: English (English ) French (Français )

Timezone: Africa/Casablanca (GMT+01:00)

Hello,

My sincere apologies, I should have noticed that, indeed, the "Multilingual Blog" offer that you have will not allow you to install our extension "Translation Management" which is responsible for the menus WPML->Translation Management and WPML->Translations.

As you can see in our offers page https://wpml.org/purchase/ the "XILFF Interface" is not available for "Multilingual Blog" offer.

Best regards,
Jamal

August 1, 2019 at 9:34 am #4320235

eventsT

No problem Jamal, at least we now know what the issue was :-).

Our next question is: if we buy the Multilingual Agency version, do we just need the update the existing plug-in? Or do we need to reinstall the whole thing again?

August 1, 2019 at 10:55 am #4320763

Jamal
Supporter

Languages: English (English ) French (Français )

Timezone: Africa/Casablanca (GMT+01:00)

Hi,

Thank you. I believe you will need to register another key once you have bought another offer.
You won't need to reinstall the existing plugins, you can just perform an update or install other plugins through Plugins->Add New->Commercial(tab). Check this article https://wpml.org/faq/install-wpml/

PS: You may need to buy only Multilingual CMS(3 websites limit) rather than Multilingual Agency(unlimited websites).

Best regards,
Jamal

August 2, 2019 at 7:02 am #4327307

eventsT

Hi Jamal,

I've just purchased the Multilingual CMS version, but still payed the total, original price. Since I already had the Blog version, could you compensate that with the upgrade?

Furthermore, what is the next step? I can't acces the plugin myself, but our webmasters can. What do I need to tell them to do?

Thanks!

August 2, 2019 at 9:36 am #4328571

Jamal
Supporter

Languages: English (English ) French (Français )

Timezone: Africa/Casablanca (GMT+01:00)

Hello,

Regarding your first question, I am approaching my management to see what we can do.

Regarding your last question, I am not sure to understand your question well, but I'll try, please give your webmasters the following documentation articles:
- For installation: https://wpml.org/faq/install-wpml/
- For Translation Management: https://wpml.org/documentation/translating-your-contents/
- For XILFF export: https://wpml.org/documentation/translating-your-contents/using-desktop-cat-tools/ and https://wpml.org/documentation/translating-your-contents/using-desktop-cat-tools/configuring-xliff-file-options/

These articles should be enough to install, configure, translate or export your content for translation.
Let me know if you still need anything.

Best regards,
Jamal

August 2, 2019 at 11:46 am #4329705

Jamal
Supporter

Languages: English (English ) French (Français )

Timezone: Africa/Casablanca (GMT+01:00)

Hello,

Regarding your question I've just purchased the Multilingual CMS version, but still payed the total, original price. Since I already had the Blog version, could you compensate that with the upgrade?
Please send an email to hello@wpml.org, our colleagues will help you with this.

Best regards,
Jamal

August 5, 2019 at 6:04 am #4338027

eventsT

My issue is resolved now. Thank you!