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This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're trying to translate product option names and they remain in the original language on the translated product page within the admin interface, despite enabling 'Auto-register untranslated strings' and disabling caching, this might be due to a compatibility issue between the plugin and WPML.
Solution:
We recommend replicating the issue on a clean installation to help identify and report the compatibility issues more effectively. Here are the steps we suggest:
1. Install the plugin on a clean WordPress and WPML setup.
2. Add an option with the plugin to one of the products and attempt to translate it.
3. Try to replicate the issue.
It's important to note that the WPML Advanced Translation Editor is not supported by some plugins, and the Native WordPress Editor should be used instead. More details can be found here: Plugin Documentation.
If the developers of the plugin do not make that section compatible with the translation editor, we will explicitly mention that in our compatibility report page, which you can check here: WPML Compatibility Report Page.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 6 replies, has 0 voices.

Last updated by Christopher Amirian 1 month, 1 week ago.

Assisted by: Christopher Amirian.

Author Posts
April 20, 2026 at 11:18 am

Gergely Szabó

I want to translate product option names, but after automatic translation, they remain in the original language on the translated product page within the admin interface. The option names are not appearing in the string translator, even though I have enabled 'Auto-register untranslated strings' and disabled caching. The issue persists.

April 20, 2026 at 1:07 pm #17981059

Gergely Szabó

Dear Christopher,

Any news on the progress? Please let me know when I should follow up again.

April 20, 2026 at 1:17 pm #17981147

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hello,

Thank you and welcome back to WPML support. The issue seems to be a compatibility problem between the plugin and WPML.

To be able to report the compatibility issues we need to replicate the issue on a clean installation.
I created a clean installation of WordPress, WPML, and all necessary WPML add-ons.
You can access the WordPress dashboard using the link below:
hidden link

Kindly follow the steps below:

- Install the plugin
- Add an option with the plugin to one of the products and try to translate that.
- Try to replicate the issue.

This will help us to report the probable issue to the compatibility team and solve the possible problem faster.

Thanks.

April 21, 2026 at 6:29 am #17982582

Gergely Szabó

I did the steps, and added this product with an option:
hidden link

April 21, 2026 at 3:58 pm #17985033

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hello,

Thank you for replicating the issue. I reported this to the compatibility team.

This will take time, but as soon as I have news I will get back to you.

Thanks.

April 22, 2026 at 8:07 am #17986310

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hello,

The compatibility team informed that the plugin developers mentioned the WPML Advanced Translation Editor is not supported, and the Native WordPress Editor needs to be used:

hidden link

Our compatibility team will be in contact with them, and if the developers of the plugin do not make that section compatible with the translation editor, we will explicitly mention that in our compatibility report page:

https://wpml.org/plugin/extra-product-options-and-add-ons-for-woocommerce

Thanks.

Screenshot 2026-04-22 at 12.05.52 PM.png
May 6, 2026 at 6:56 am #18015883

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hello,

We downgrade the plugin to be compatible only with manual translation:
https://wpml.org/plugin/extra-product-options-and-add-ons-for-woocommerce/

Thank you for your report that informed us about this.