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Last updated by Raja Mohammed 3 months ago.

Assigned support staff: Raja Mohammed.

Author Posts
July 18, 2019 at 9:58 am #4237155

yaniv

Fatal error email from WP -

Error Details
=============
An error of type E_ERROR was caused in line 31 of the file /home/webmarkc/cyberbit.webmark.co.il/wp-content/plugins/sitepress-multilingual-cms/classes/templates/wpml-twig-template-loader.php. Error message: Uncaught Error: Class 'Twig_Environment' not found in /home/webmarkc/cyberbit.webmark.co.il/wp-content/plugins/sitepress-multilingual-cms/classes/templates/wpml-twig-template-loader.php:31
Stack trace:
#0 /home/webmarkc/cyberbit.webmark.co.il/wp-content/plugins/sitepress-multilingual-cms/classes/widgets/class-wpml-widgets-support-factory.php(43): WPML_Twig_Template_Loader->get_template()
#1 /home/webmarkc/cyberbit.webmark.co.il/wp-content/plugins/sitepress-multilingual-cms/classes/widgets/class-wpml-widgets-support-factory.php(27): WPML_Widgets_Support_Factory->create_backend_ui(Object(SitePress))
#2 /home/webmarkc/cyberbit.webmark.co.il/wp-content/plugins/sitepress-multilingual-cms/classes/action-filter-loader/class-wpml-action-filter-loader.php(139): WPML_Widgets_Support_Factory->create()
#3 /home/webmarkc/cyberbit.webmark.co.il/wp-content/plugins/sitepress-multilingual-cms/classes/action-filter-loader/class-wpml-action-filter-loader.php(116): WPML_Action_Filter_Loader->run_factory(Object(WPML_Widgets_Suppo

July 18, 2019 at 1:11 pm #4238923

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hi there,

I will continue helping with your issue.

The latest version of WPML can be downloaded from your WPML account, https://wpml.org/account/downloads/

Please follow the steps to manually update the plugin

- download the latest version of WPML from https://wpml.org/account/downloads/;

- disable WPML Multilingual CMS

- delete WPML Multilingual CMS (the settings and the translations are saved in the database so they will not be deleted);

- upload the freshly downloaded WPML plugin from Plugins → Add New → Upload Plugin → Activate WPML;

Alternatively, you can directly upload the plugin to wp-content/plugin folder using FTP.

Let me know if that help solves your issue.

Kind Regards
Raja