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This topic contains 5 replies, has 2 voices.

Last updated by jensR-11 1 month, 3 weeks ago.

Assigned support staff: Rajeeb Banstola.

Author Posts
August 28, 2019 at 8:48 pm #4476857

jensR-11

I am trying to:
Hello, Im trying to update Translations on a new staged WP Site: dev.schweizerjass.ch
When I i click on update translation i got a fatal error.

Link to a page where the issue can be seen:
dev.schweizerjass.ch

I expected to see:
Advanced Translation Editor.

Instead, I got:

Howdy!

Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

In diesem Fall hat WordPress einen Fehler in einem deiner Plugins, WPML Translation Management, abgefangen.

First, visit your website (hidden link) and check for any visible issues. Next, visit the page where the error was caught (hidden link) and check for any visible issues.

Bitte kontaktiere dein Hosting-Unternehmen, um Unterstützung bei der weiteren Untersuchung dieses Problems zu erhalten.

If your site appears broken and you can't access your dashboard normally, WordPress now has a special "recovery mode". This lets you safely login to your dashboard and investigate further.

hidden link

To keep your site safe, this link will expire in 1 Tag. Don't worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

Fehler-Details
==============
Ein Fehler vom Typ E_ERROR wurde in der Zeile 45 der Datei /home/silo42je/www/dev.schweizerjass.ch/wp-content/plugins/wpml-translation-management/classes/records/class-wpml-tm-icl-translations.php verursacht. Fehlermeldung: Uncaught InvalidArgumentException: Unknown column: id_type_prefix or invalid id: a:2:{s:10:"element_id";N;s:11:"type_prefix";s:4:"post";} in /home/silo42je/www/dev.schweizerjass.ch/wp-content/plugins/wpml-translation-management/classes/records/class-wpml-tm-icl-translations.php:45
Stack trace:
#0 /home/silo42je/www/dev.schweizerjass.ch/wp-content/plugins/wpml-translation-management/classes/records/class-wpml-tm-records.php(138): WPML_TM_ICL_Translations->__construct(Object(WPML_TM_Records), Array, 'id_type_prefix')
#1 /home/silo42je/www/dev.schweizerjass.ch/wp-content/plugins/wpml-translation-management/classes/class-wpml-translation-job-factory.php(72): WPML_TM_Records->icl_translations_by_element_id_and_type_prefix(NULL, 'post')
#2 /home/silo42je/www/dev.schweizerjass.ch/wp-content/plugins/wpml-translation-management/classes/menu/translation-queue/class-wpml-translations-queue.php(569): WPML_Translation_Job_Factory->create_local_job(NULL, 'en', NULL, 'post_page')
#3 /home/silo42je/www/dev.schweizerjass.ch/w

August 28, 2019 at 9:28 pm #4476907

Rajeeb Banstola

Hi,

Thank you for contacting WPML!

Please make sure your server meets all the requirements for running WPML:
https://wpml.org/home/minimum-requirements/

As per the debug information provided, you would need to upgrade your MySQL version to meet the requirements.

After that, please follow the below instructions:

1. Take a backup of your site
2. Deactivate all non WPML related plugins
3. Temporarily switch to default theme like TwentyNineeten
4. If you are able to access the Advanced Editor after these steps, activate plugins one by one to find the plugin which is causing the issue.

If these steps do not resolve the issue, I suggest you take troubleshooting measures included with WPML plugin.

1. Go to WPML - Support - Troubleshooting
2. Scroll down and click "Set language information"

If that doesn't work, try remaining troubleshooting options as well.

Let me know how this goes!

August 29, 2019 at 3:53 am #4477777

jensR-11

It has nothing to do with other Plugins. My site works fine when pushed to the live site.

But I get this error in the staged area.

August 29, 2019 at 3:58 am #4477781

jensR-11

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}

August 29, 2019 at 7:55 am #4478369

jensR-11

It looks like i only have the problem with the translations on the Homepage. The others work.

Only those with the circle.

August 29, 2019 at 10:54 am #4480335

jensR-11

Fixed by doing: hidden link