Hello
This is George from the support team bringing you this news bulletin
We have seen a few reports of a fatal error after an update of WPML plugin.
If you have debugging enabled in WordPress, then you might see that the error is something like this:
Fatal error: Method WPML_Admin_Menu_Item::__toString() must return a string value
If you have the same issue, no need to open a new support ticket, you are welcome to register for this ticket and I will keep you updated as soon as we have any news.
@peterk-11 Please try with the latest update (released less than a hour) of WPML 4.0.1 and WPML Media 2.3.1.
I think it should fix the problems that you have there.
I am sorry for the problem that you are encountering. If you cannot access the admin page, I recommend that you either use your hosting panel file manager and remove or rename the media translation plugin or do that via FTP.
Hi, I haven't received an error message after updating the plugin, however the 'properties' admin page of RealHomes has comletely disappeared. Would your code fix this?
Fatal error: Class 'WPML_Privacy_Content' not found in /web/htdocs/www.pareggerpartner.com/home/wp-content/plugins/wpml-media-translation/classes/privacy/class-wpml-media-privacy-content.php on line 6
Big problem: i can't access the wp admin page or dashbord anymore - i'm needing urgently support with helpful easy solutions. Many Thanks Kurti
Hello, I couldn't update all plugins only WPML Multilingual CMS. WPML String Translation, WPML Media and so on shows a failure. I can reach the backend. But after updating WPML Multilingual CMS I can't put any product in to the cart.
Update: I have deactivated all WPML Plugins and the cart is working like before.
I will wait for the next update.
@veerle Delporte I suggest that you enable debugging in WordPress and open a new ticket as this could be a compatibility issue.
To enable debugging you need to set these options in wp-config.php
above the line that says:
// Turn debugging on
define('WP_DEBUG', true);
// Tell WordPress to log everything to /wp-content/debug.log
define('WP_DEBUG_LOG', true);
// Turn off the display of error messages on your site
define('WP_DEBUG_DISPLAY', false);
// For good measure, you can also add the follow code, which will hide errors from being displayed on-screen
@ini_set('display_errors', 0);
@kurtp If you cannot access the dashboard, you can either use your hosting panel file manager or FTP and go to /wp-content/plugins/ and either rename or delete the wpml-media-translation plugin. This will not make you lose any information and once it is done - you can re-install the latest version that has a fix for this.
@valeriek-3 You might be having a separate compatibility issue.
I suggest that you do these steps:
-Check if you are using all latest versions
-Test in a minimal setup - only WooCommerce and WPML plugins perhaps?
-Check with a default theme like TwentySeventeen
If that does not help - I suggest enabling the debug in WordPress and checking for errors and opening a new ticket in our forum.
Hello George Botsev,
the problem is not a compatibility issue it is the incorrect update you offered. After deactivating all WPML plugins everything works fine.
Please follow my suggestions @valeriek-3
If it is not working and it is not related to this topic here, please open a new ticket and our support specialist will handle at first opportunity.
Same problem here, site not showing (front-end) WordPress is working but tried installing new versions, same result. Also not possible to update database (icon keeps spinning). Any suggestions? Thanks
