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Last updated by Bobby 2 years, 11 months ago.

Assigned support staff: Bobby.

Author Posts
January 2, 2017 at 9:15 pm #1172848

edithB

I am trying to go to > DIVI > Personnalise the theme
and then I get this error message :

Fatal error: Call to undefined function wpml_get_active_languages() in /home/parisoasis/public_html/wp-content/plugins/wpml-widgets/wpml-widgets.php on line 122

URL is : hidden link

The problem appears on the wp-admin part.

Kind regards,
Edith

January 3, 2017 at 12:53 am #1172914

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-08:00)

Hello,

Thank you for contacting WPML Support,

Which version of Divi theme are you currently running ? please verify that you are using the latest one.

Are you using a custom language switcher ?

I would need to see the detail of the error. You can see how to enable debug logging here:
https://wpml.org/documentation/support/debugging-wpml/

Go in your wp-config.php file and look for define(‘WP_DEBUG’, false);. Change it to:
define('WP_DEBUG', true);

Edit your wp-config.php file and add these lines, just before it says 'stop editing here':

ini_set('log_errors',TRUE);
ini_set('error_reporting', E_ALL);
ini_set('error_log', dirname(__FILE__) . '/error_log.txt');

This will create an error_log.txt file in your site's root directory. Please send me its contents.

The topic ‘[Closed] Fatal error: Call to undefined function wpml_get_active_languages() in /’ is closed to new replies.