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This topic contains 1 reply, has 2 voices.

Last updated by Mladen Andrejic 4 years, 7 months ago.

Assigned support staff: Mladen Andrejic.

Author Posts
August 19, 2015 at 8:59 am #682118

gald

Hi,

I have updated to WordPress 4.3 and everything worked correctly, then WPML told me to update a lot of plugins, so I did. I got an fatal error that a file was missing. Last time I updated WPML was few weekends ago. Then, as I made a backup before I have restored all the WPML plugins files and everything is working properly again.

The website is public so can you anyone tell me what the error could be, if other customers have experienced any similar error, or can you take a look? I don't want to take the risk again of been 25 minutes without the website online.

Website:

hidden link

Thank you in advance.

August 19, 2015 at 9:24 am #682140

Mladen Andrejic

Hello,

I can't tell you anything about this without the fatal error report.

1. Can you try to update plugins one by one, with WPML Multilingual CMS first, then others? If this don't work, then please try to update manually - You can download latest versions from here https://wpml.org/account/downloads/

Then you should deactivate and delete all WPML plugins from your website, and follow the instructions here (Section : Updating WPML Manually) https://wpml.org/faq/install-wpml/

// NOTE : Please make a complete backup of your website, before updating. The update should go without problems, but in case something goes wrong it is good to have a backup.

2. If this happens again, you might want to check if this is conflict created by some other plugin or theme, to test this you should :

- Deactivate all non WPML Plugins
- Change the theme to default Twenty Fourteen

3. And remember to activate WordPress debug.log and see if there are any errors displayed? Here are the instructions for activating it : https://wpml.org/documentation/support/debugging-wpml/

Thanks.

The topic ‘[Closed] Fatal error when upgrading to the last version’ is closed to new replies.