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This topic contains 5 replies, has 2 voices.

Last updated by Carlos Rojas 4 months, 4 weeks ago.

Assigned support staff: Carlos Rojas.

Author Posts
May 20, 2019 at 8:30 am #3844825

Przemysław Poyan-Pogorzelski

I am trying to:

Change all featured product images in all languages. I have uploaded and change images in my main language polish, but when I change language to english, german, or french old featured image is there.

Link to a page where the issue can be seen:

hidden link

I expected to see:

I want all featured images be like in polish main language...

Instead, I got: old featured images

May 20, 2019 at 9:15 am #3845477

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Montevideo (GMT-03:00)

Hello,
Thank you for contacting WPML support.

I kindly ask you to follow this steps:
- Back up your site first before making any change, this is for security reasons.
- Update all outdated plugins and themes, specially WPML plugins, to their latest version. Outdated functionalities can cause conflicts in the code.
- Flush any cache memory that might exists.
- Edit a product -> In the right column under the Languages block -> Select the option 'Duplicate featured image to translations' (see attached image) -> Save the changes -> Make a small change in the product in the default language -> Re-save it -> Update the translation.

Could you tell me if the issue is solved?

Kind regards,
Carlos

May 20, 2019 at 9:25 am #3845557

Przemysław Poyan-Pogorzelski

I've already have it... I have to delete old featured images in all languages save products and then new image apears... But it's taking much time

May 20, 2019 at 9:42 am #3845679

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Montevideo (GMT-03:00)

Hi there,

Yes, you will have to follow this steps in each product to take effect.

Regards,
Carlos

May 20, 2019 at 10:52 am #3846137

Przemysław Poyan-Pogorzelski

So when I add new featured images in old products I have to add fore every naguage manualy? there is no option to synchronise it automaticaly?

May 20, 2019 at 2:36 pm #3848043

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Montevideo (GMT-03:00)

Hi there,

When you add a new featured image to the product in the original language and save the changes (I'm assuming you have the 'Duplicate featured image to translations' option activated) this new featured image should appear in the translations of this products automatically.

Regards,
Carlos