Fibo Search block not showing in english version of menu

This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're experiencing an issue where the Fibo Search block is not showing in the translated version of your menu, despite being added correctly via Appearance > Menus in the secondary version.
Solution:
We recommend checking the settings at Appearance > Menus on the translated menu. Ensure that you set the Layout for the FiboSearch bar to "Search bar". This adjustment resolved the issue in our local tests.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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Tagged: Exception

This topic contains 11 replies, has 1 voice.

Last updated by olafsO 4 months ago.

Assisted by: Andreas W..

Author	Posts
March 13, 2026 at 3:15 pm #17896185
olafsO	Fibo Search block not showing in translated version of menu. It is added into it properly via Appearance - Menus in secondary version.
March 13, 2026 at 3:15 pm #17896187
olafsO	I was expecting a chatbot 🙂 OK That's the problem. Everything was fine before.
March 13, 2026 at 3:48 pm #17896333
olafsO	could this be a culprit? [image]
March 13, 2026 at 3:59 pm #17896381
olafsO	I translated that via strings [wrote in the same] but that did not help.
March 14, 2026 at 1:45 pm #17897402
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Hello, I have been trying to recreate the issue on a sandbox, but the problem does not occur here: One-Click-Login: hidden link Please try to replicate the issue from scratch in this sandbox. Please do not migrate your site over to this sandbox. If it is not replicable with a simple example, I can offer to take a look at your site as an admin user. I'd like to request temporary access (wp-admin and FTP) to the website to investigate the issue further. You'll find the necessary fields below the comment section if you log in to leave the next reply. The information you provide will be private, meaning only you and I can see and access it. IMPORTANT Please be sure to create a backup of the website and database before granting us access. If you don't see the "wp-admin / FTP" fields, your login credentials for the post and website will be set to "PUBLIC." Do NOT publish the data unless you see the required wp-admin / FTP fields. The private reply form looks like this: hidden link When replying again, click "I still need assistance". Video: hidden link Please note that we are required to request this information individually on each ticket. We are not permitted to access any login information that was not specifically provided in the private reply form for this ticket. Best regards Andreas
March 15, 2026 at 6:51 am #17897769
olafsO	Note, that Mobile Menu is in a different Elementor container, that shows up only in mobile devices. But I don't think you will need to go that far 🙂
March 16, 2026 at 11:03 am #17899803
olafsO	*ping
March 17, 2026 at 12:20 pm #17904520
olafsO	no help
March 17, 2026 at 5:29 pm #17905708
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	My apologies for the delay in answering, as I only work from Tuesdays to Saturdays. Did you make sure to translate all Elementor header templates? - Go to WPML > Translation Dashboard and revise if all header templates are translated. The provided credentials do sadly not grant access to the site. - Please verify the provided information and drop me a comment once access is granted.
March 17, 2026 at 7:17 pm #17905828
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	I ran further tests on my sandbox, this time with Elementor PRO using a Header template, but the issue still does not occur here: hidden link To investigate further, I will try to create a local copy of your website.
March 17, 2026 at 7:40 pm #17905850
olafsO	Yeah, it is a weird issue.... Let me know. I'll try to answer you as soon as I can.
March 18, 2026 at 12:17 am #17906088
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	At Appearance > Menus, on the translated menu, make sure to set the Layout for the FiboSearch bar to "Search bar". This solved the issue on my local test.
March 18, 2026 at 5:48 am #17906237
olafsO	OH MY GHOD! Those little things.... Thank you. I feel dumb now 😀 Cheers!